Solved.
Kudos0

Utils premium has been disabled

Up until a few days ago my 360 subscription gave me a key for utils premium. As of today it tells me to re activate the product and looking at the subscription for utils it says it is disabled. Anybody else know anything about this. Thanks

Accepted Solution
Kudos0

Re: Utils premium has been disabled

Hello Claire. NU Premium has been replaced with NU Ultimate per this announcement. NU Ultimate now requires a separate product purchase if memory serves me correctly. NU Premium is also no longer offered for download within my Norton account having just revisited and looking. It CAN be downloaded here as a separate purchase. https://us.norton.com/products/norton-utilities

SA

Replies

Kudos0

Re: Utils premium has been disabled

 subscription to Utils premium is going to be disabled dont now how and when

Accepted Solution
Kudos0

Re: Utils premium has been disabled

Hello Claire. NU Premium has been replaced with NU Ultimate per this announcement. NU Ultimate now requires a separate product purchase if memory serves me correctly. NU Premium is also no longer offered for download within my Norton account having just revisited and looking. It CAN be downloaded here as a separate purchase. https://us.norton.com/products/norton-utilities

SA

MS Certified Professional Windows 11 Home 22H2 x 64 build 22621.1702 - Windows 10 Pro x 64 version 22H2 / build 19045.3031 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.4.6 / Opera GX LVL4 (core: 98.0.4759.74) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: Utils premium has been disabled

Claire, just following up to see if we can assist further.

SA

MS Certified Professional Windows 11 Home 22H2 x 64 build 22621.1702 - Windows 10 Pro x 64 version 22H2 / build 19045.3031 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.4.6 / Opera GX LVL4 (core: 98.0.4759.74) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: Utils premium has been disabled

Hello,

I have a Norton 360 subscription but installing either N.U. premium or ultimate is a nightmare.  When ordering one of these utlities, my browsers (firefox or chrome) gets stuck, nothing happens. My O.S. is an updated windows 10 home and updated Norton 360.  If this issue persist I will install McAfee instead.  Thank you.

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