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Kudos0

vault entering e-mail address in wrong box

I am having quite a few problems with using Vault. On Tesco shopping page it puts my e-mail address in the mobile phone area - and every time I change it it changes back. Spoke to Tesco and they thought it was their problem but when I am asked to verify my debit card (when they ask you to put in your 1st 4th and 6th letter of your password), it puts my e-mail address in and will not let me over type. Then yesterday I had to change my card number on my internet banking and I could not delete the old one. All these problems are sorted when I turn Vault off. This has only been happening in the last 2 weeks so has there been an 'upgrade' that has caused this? tizliz

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Kudos0

Re: vault entering e-mail address in wrong box


tizliz wrote:
I am having quite a few problems with using Vault. On Tesco shopping page it puts my e-mail address in the mobile phone area - and every time I change it it changes back. Spoke to Tesco and they thought it was their problem but when I am asked to verify my debit card (when they ask you to put in your 1st 4th and 6th letter of your password), it puts my e-mail address in and will not let me over type. Then yesterday I had to change my card number on my internet banking and I could not delete the old one. All these problems are sorted when I turn Vault off. This has only been happening in the last 2 weeks so has there been an 'upgrade' that has caused this? tizliz

Welcome,

The vault has a long memory.

You will need to delete the data in the vault for the Tesco site so that you can create new data. This technique may work for the other problem sites. It might help to delete the cookies that your browser has saved for these sites so that they will reflect the changed data.

Keep us posted

Dick Win 10x64 current current NSBU

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