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Kudos0

Vault making some sites unuseable on Firefox.

Just having vault addon on Firefox is preventing me using some sites, just cycles. All ok if vault addon disabled

Replies

Kudos0

Re: Vault making some sites unuseable on Firefox.

Looks like an update may have cured the issue.
Kudos0

Re: Vault making some sites unuseable on Firefox.

No, it is doing it again. http://www.broadband.co.uk/broadband-speed-test/ just cycles, ok when identity safe log in disabled
Kudos0

Re: Vault making some sites unuseable on Firefox.

Hi NewRogerror - I can reach that site OK from the States - but cannot try to run it as I am not in the UK.

Have you tried to reach the Home page @  http://www.broadband.co.uk/broadband/ ?

Kudos0

Re: Vault making some sites unuseable on Firefox.

Is it just on the one site you are seeing a problem? If so, you can report that site from the ID Safe app in Firefox.

Navigate to the site you are having trouble with. With the FF ID Safe vault open, click on the Norton ID Safe icon. Then click on the 3 dots at the bottom right. Then click on Feedback. That will autofill the web site URL and you can fill in the other details about what is happening.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Vault making some sites unuseable on Firefox.

http://www.broadband.co.uk/broadband-speed-test/ seems ok today. It isn't just the one site, I just change to another browser so not a big deal though it has now happened often enough on enough sites for me to raise it; but not as yet sites well used by me. When it happens it persists on the site concerned but seemingly not permanently! I'll make notes if it continues for me, better chance to identify the issue/s
Kudos0

Re: Vault making some sites unuseable on Firefox.

http://www.pressdisplay.com/pressdisplay/viewer.aspx A site which presently cycles unless identity safe diabled on firefox
Kudos0

Re: Vault making some sites unuseable on Firefox.

http://www.pressdisplay.com/pressdisplay/viewer.aspx(link is external) A site which presently cycles unless identity safe diabled on firefox

I do not get the cycling you mention, but when I go to that link, it redirects to http://www.pressdisplay.com/pressdisplay/Interstitial.aspx

Have you checked your other settings in FF that might affect redirects? Any other add ons that might interfere? Try disabling all add ons, then test one at a time. Test this with ID Safe extension enabled.

Things happen. Export/Backup your Norton Password Manager data.

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