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Kudos0

Vault password forgotten, is there any possible way in get into this, please help

Vault password forgotten, is there any possible way in get into this, please help

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Kudos0

Re: Vault password forgotten, is there any possible way in get into this, please help

What I mean is I got a new iPhone and loaded all my apps to it from the previous version, one of those being norton IDSafe, when I logged in to it, with my password, I get to screen with, pin, password, and face recognition. It what’s a password that I have forgotten because I was over a year ago and now neither my new iPhone or old iPhone can get past this point, there must be a back door, please can someone help out.

Kudos0

Re: Vault password forgotten, is there any possible way in get into this, please help

If there were a back door, that would give hackers an avenue to access your information. There is no way to change or recover a vault password. The only thing you can do is reset the vault and start over. This wipes the contents of your vault. So ideally, you want to try your best to remember what your password was.

Things happen. Export/Backup your Norton Password Manager data.

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