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Kudos0

Virus removal

Hi

   I'm getting a virus alert    "virus system\32cbxyxwvv.dll" Norton cannot do anything remove or repair.

Its a Trojan Horse     Can iI do anything with this Virus?

                                                                                                                           Thanks Dominick

Replies

Kudos0

Re: Virus removal

Hi

   I'm getting a virus alert    "virus system\32cbxyxwvv.dll" Norton cannot do anything remove or repair.

Its a Trojan Horse     Can iI do anything with this Virus?

                                                                                                                           Thanks Dominick

Kudos0

Re: Virus removal

Looks like Vundo.

Please try this one.

Removal Steps:
  1. Please print these instructions as they will be needed later whenInternet Access is not available.
  2. Save these instructions in word or notepad to the desktop where they can be easily found.
  3. Download Vundo Fix and save it to your desktop.
  4. When it has completed downloading, double-click VundoFix.exe to run it.
  5. Click the Scan for Vundo button.
  6. Once it's done scanning, click the Remove Vundo button.
  7. You will now receive a prompt asking if you want to remove the files, click the YES button. Once you click yes, your desktop will go blank as it starts removing Vundo.
  8. When completed, it will prompt that it will shutdown your computer, click the OK button.
  9. When the computer has shutdown, turn your computer back on.
The WinFixer and Vundo infection should now be removed from your computer.

If you are still having a problem then please perform the following steps.

This step should only be used if the instructions in the previous steps did not remove the infection:
  1. Download VirtumundoBegone and save it to your desktop.
  2. Now reboot into Safe Mode.

    1. This can be done tapping the F8 key as soon as you start your computer
    2. You will be brought to a menu where you can choose to boot into safe mode.
    3. Select safe mode with networking using your arrow keys on the keyboard and then press enter.
    4. When you computer reaches the desktop make sure you log in as the same user which you had performed the previous steps,
  3. Once you are logged into safe mode, double-click VirtumundoBeGone.exe file you just downloaded and follow the instructions.
  4. Exit when it has finished, and reboot back to normal mode.
The WinFixer and Vundo infection should now be removed from your computer. Conclusion Message Edited by Stu on 04-17-2008 07:21 AM
"All that we are is the result of what we have thought"
Kudos0

Re: Virus removal

i am getting vundo but comes with the qq on it and the screen pops up with vundo will this remove it as well
Kudos0

Re: Virus removal

Yes

But let's try something first. 

This way we can help you and we can help Symantec getting better

 It appears that this software has been recently updated to evade detection, so we've added new definitions for it today. The next time you run LiveUpdate it will download these new definitions. I'd recommend that you a full scan after applying these new defs.

These misleading applications are often associated with other threats such as Downloader.MisleadApp and Trojan.Vundo. We update our detections for these on an almost daily basis. If, after running a full scan, there are still no threats detected then follow the instructions here to see if you can find any suspicious files loading. These files can then be submitted for analysis here.

"All that we are is the result of what we have thought"

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