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Kudos0

VPN and dns issue

Not sure what to make of this on my windows 11 using dns cloud fare I have no issues with wifi but when I use VPN I get dns problems every few days or so something along the lines of dns not responding or connecting issue sorry if so non descriptive is thus a VPN issue or anyone else notice this

Replies

Kudos0

Re: VPN and dns issue

I ALREADY have vpn with my Norton 360 so why do I need separate subscription for vpn.
Kudos0

Re: VPN and dns issue

9wood:
Not sure what to make of this on my windows 11 using dns cloud fare I have no issues with wifi but when I use VPN I get dns problems every few days or so something along the lines of dns not responding or connecting issue sorry if so non descriptive is thus a VPN issue or anyone else notice this

Be aware that with the VPN active, you are using the VPN provider's  DNS settings. You have no way to override those.

Kudos0

Re: VPN and dns issue

Phyllis48:
I ALREADY have vpn with my Norton 360 so why do I need separate subscription for vpn.

You do not need a separate subscription. If you have recently, within 60 days, paid for the standalone Norton Secure VPN, you can request a refund of that subscription.  To request a refund see this Norton Support page.    https://support.norton.com/sp/en/us/home/current/autorenew?inid=communit...

Be sure you log into your Norton Account and disable automatic renewal for the standalone VPN app.

Kudos0

Re: VPN and dns issue

to phyliss48 i did not say in anyway i needed or wanted a vpn to pay for or need a vpn

i am very aware i already have a vpn included

Kudos0

Re: VPN and dns issue

peterweb,

thanks for the info seems maybe the dns is conflicting with the vpn dns used never thought of that possibility

Kudos0

Re: VPN and dns issue

There is no conflict. With the VPN active, your local DNS settings are no longer being used. The connection to the VPN just uses the DNS settings of the VPN server you are connected to.

Kudos0

Re: VPN and dns issue

making more sense now maybe the server isnt the best pick or having a dns issue if any

just something new i started to notice so was not sure what occured or caused it exactly

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