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Kudos0

VPN Fails to run after re-start

When I start my Windows 10 PC I expect the VPN to start up but it doesn't and I don't see any warnings from Norton360.

I have to manually run it every time I do a re-start then its fine till the next re-start.  Any suggestions would be appreciated.

Replies

Kudos0

Re: VPN Fails to run after re-start

Click on the down arrow beside Turn on/off by the VPN feature in the My Norton interface then click on Settings.  Turning on Auto-Connect will have the VPN start when Windows starts or comes out of sleep or hibernation.

Kudos0

Re: VPN Fails to run after re-start

Hi 

many thanks for your reply but Auto Connect is switched on. I tried going into MyNorton as soon as windows booted then after the failure to connect message I hit the "turn VPN on" button there was about a half second delay and then it popped up a message to say it was connected.

Regards

ZZR

Kudos0

Re: VPN Fails to run after re-start

Try turning Auto-Connect off and restart your computer. The turn it back on and restart again to test. Sometimes settings just get muddled.

Kudos0

Re: VPN Fails to run after re-start

I have tried the 4 combinations of VPN on/off and Auto Connect on/off ending with them both on. Each time I did a reboot in between.

Still no luck though but thanks for the suggestion.

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