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VPN flickers on and off using wireless, fails to connect
We've been battling this issue since day one (June 2018) and have yet to see a solution. The issue is that when trying to browse the internet on an iPhone 7 when connected to wireless, the VPN flashes on and off rapidly and maybe... just maybe if you're lucky, you can get to the internet but 80% of the time it fails. The only option is to toggle the VPN off and try again or disconnect and use the data plan, both of which are terrible solutions. We've called support twice and had zero luck so far. We've uninstalled, reinstalled, created new profiles on the phone and blown away the profile in the portal as instructed with no luck. Actually, we've done all this twice, maybe three times so calling support is out of the question at this point.
Has anyone encountered this before? I've been googling the heck out of it but so far no solutions have helped. The IOS version is 12.1.4 currently and has done it since 11.x when we got the phone last year.
Very disappointing, it renders the VPN nearly useless and forces heavy data usage. Help!