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VPN installation on Windows 10 PC
I recently purchased Norton Secure VPN (5 copies). I installed one of the copies on my Dell laptop running Windows 10. After installation using the ADMIN account, I observed the VPN icon on the main screen and in the task bar in the lower right hand corner of the screen. However, when I logged onto my local account on the PC, the VPN icons did not appear on the screen.So, my question is, does VPN work on all accounts on the PC even though the installation was via the ADMIN account and the Icon appears only on the ADMIN screen?, or does VPN only work on the ADMIN account?
I called Technical Support several times and cannot get a consistent answer to this question. One time, I was told that itshould work on all accounts once installed on the ADMIN account. The next time I was told that it only works on the ADMIN account.So, which is it? Seems like this is a pretty basic question to which there should be one answer.
This is very frustrating and quite unnerving, leading me to another question. Can Norton provide a way for end users to test and determine if VPN is working properly?