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Kudos0

VPN not working

Having recently upgraded to Norton 360 Premium 1 the secure VPN option will not connect, nor will the "open" option work. I am using a HP laptop running Windows 10.

Annoyingly the VPN connection on my Samsung tablet does open automatically.

I would appreciate a solution asap.

Thanks in anticipation.

Replies

Kudos0

Re: VPN not working

I have the same issue as Stevoe with my Norton VPN in Norton 360 not opening automatically with Windows 10 on my HP Laptop. This must be something that Norton should change quickly as it impacts on privacy if you forget to switch it on.

It defeats the purpose of having it.

Kudos2 Stats

Re: VPN not working

Since the new 360 product was introduced with the VPN feature, users have been complaining about not being able to start the VPN with Windows startup. Norton has only said it will look into adding this ability in the future.

We are all waiting.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: VPN not working

[Admin Edit: Comment moved to its own thread]

Kudos0

Re: VPN not working

Since my OP the VPN option now miraculously connects on my laptop BUT ONLY IF I DO IT MANUALLY which is a pain every time.  (As stated in my OP it opens automatically on my other devices, which are Samsung).

Are Norton looking into this issue of not connecting automatically on laptops?

Kudos0

Re: VPN not working

Stevoe

See my post above about the VPN in the new 360 not starting automatically at this time. 

The Mobile version is a standalone version and obviously on different code base from a Windows system.

Things happen. Export/Backup your Norton Password Manager data.

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