Not what you are looking for? Ask the experts!
VPN will not install
My secure VPN refuses to install. On my main Norton 360 page it says "installation error". When I hit the "fix now" button, it gives me a 9011, 100 error. The link to the "support" website says I need to install it with a user that has admin rights. This is my personal computer and I am the only one who uses it, so I am using the admin account but it still refuses to even install. I fulfill all the operating system requirements. I am using Windows 8.1. VPN was working and installed lat week, but I had to reformat my hard drive, so when I reinstalled Norton 360 after that, the VPN refuses to install.