I needed to phone Norton but had to use my smartphone to search for a phone number as my PC was not working. I found what I thought was a Norton site and phoned. It turned out this was a fake site. I explained to the person who I thought worked for Norton what the problem was. I fell for the usual scam story. Trogan, can only be fixed by a third party company employing Microsoft engineers, free Norton for 8 years, need remote access, will cost $$$. I paid and it was fixed but only for one day. I realized after I put the phone down that Vsupport Llc are scammers and Norton confirmed this and have now fixed the problem. I need further evidence for my bank that this is a scam. Can people with knowledge of this please confirm as it must have been done many times before.