Solved.
Kudos0

Wallet temporarily unavailable

After patching to version 22.22.4.11 and rebooting ..... now Norton Crypto is showing nothing mined and my wallet is now listed as Wallet temporarily unavailable.  Please advise.

Labels: Wallet, Mining
Accepted Solution
Kudos1 Stats

Re: Wallet temporarily unavailable

Hi,

Thank you for posting on the Norton Community. The issue is resolved now. Could you please check and confirm? Please let us know should the issue recur. Thank you.

Replies

Kudos0

Re: Wallet temporarily unavailable

Norton Crypto is showing nothing mined and my wallet is now listed as Wallet temporarily unavailable.  Same problem here as well.

Accepted Solution
Kudos1 Stats

Re: Wallet temporarily unavailable

Hi,

Thank you for posting on the Norton Community. The issue is resolved now. Could you please check and confirm? Please let us know should the issue recur. Thank you.

Gayathri R | Norton Forums Global Community Administrator | Gen Digital
Kudos0

Re: Wallet temporarily unavailable

Yes,, thank you, the issue seems to be resolved and everything seems to be functioning and reporting as it should. Thank you.

Kudos0

Re: Wallet temporarily unavailable

Thank you for the confirmation. Much appreciated.

Gayathri R | Norton Forums Global Community Administrator | Gen Digital
Kudos0

Re: Wallet temporarily unavailable

Since one week or more, i have 0ETH, and seems it does'nt mine. my real balance is about 93 CAD.

Hash rate is about 50MH and GPU usage near 100%, but always 0, need help.

Kudos0

Re: Wallet temporarily unavailable

Can you restart your client machine, it's possible a recent windows update may have caused something to not work properly.

Kudos0

Re: Wallet temporarily unavailable

I'm having the same issue - I've restarted my computer, updated Norton, and Windows 11.

If I check my wallet on my computer or my phone (on and off WiFi) I continue to get the message 'Wallet temporarily unavailable'

Kudos0

Re: Wallet temporarily unavailable

Same issue happening with me... restart yielding no help. Also, currency conversion not working and projected earnings = 0.

@Matt_Boucher

Kudos0

Re: Wallet temporarily unavailable

Sorry for the inconvenience, the team is currently working on the issue to get our services back up on the backend. This is not a client issue.

Kudos0

Re: Wallet temporarily unavailable

Great thx!

FWIW: Uninstall and then re-install Norton got me the current exchange rate to work. Per day and per month now populating a dollar amount.

Kudos0

Re: Wallet temporarily unavailable

The service is back online and working properly, wallets and history should be visible again. Mining had no issues during this time.

Kudos0

Re: Wallet temporarily unavailable

Yes! Thank you- everything working perfectly again. Much appreciated!!

Kudos0

Re: Wallet temporarily unavailable

I was able to resolve this by signing in in the My Norton application.

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