Solved.
Wallet will not open
Wallet will not open. Just send you to my Norton when you sign in ?
Replies
Re: Wallet will not open
Posted: 17-Dec-2021 | 1:58PM · Permalink
I just checked the Crypto wallet page and its working as expected. Your account might be rate limited on the login service due to multiple attempts. Please try again after some time. Feel free to reach out if you need assistance on this.
Re: Wallet will not open
Posted: 18-Dec-2021 | 7:46PM · Permalink
Wallet will still not open. It takes you to my Norton and not wallet . Updated , shut pc down and restarted. Only thing left is un install Norton and re install .
Matt_Boucher Employee
NortonLifeLock Employee27
Reg: 23-Apr-2008
Posts: 1,386
Solutions: 118
Kudos: 218
Re: Wallet will not open
Posted: 18-Dec-2021 | 9:05PM · Permalink
Can you go to the wallet directly from a browser?
https://my.norton.com/extspa/crypto
Matt_Boucher Employee
NortonLifeLock Employee27
Reg: 23-Apr-2008
Posts: 1,386
Solutions: 118
Kudos: 218
Accepted Solution
Re: Wallet will not open
Posted: 23-Dec-2021 | 6:34AM · Permalink
this should be resolved, there was an issue with the browsers not being opened and it trying to send a token to automatically log you in, please try again and let me know if it doesn't behave properly
Re: Wallet will not open
Posted: 23-Dec-2021 | 6:34AM · Permalink
this should be resolved, there was an issue with the browsers not being opened and it trying to send a token to automatically log you in, please try again and let me know if it doesn't behave properly