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Kudos0

Wanting to Register Thanks to two Customer Service Agents.

Hi, I received assistance from two Norton Customer Service Agents on 20 and then 21 December 2018. The expected Customer Service survey did not appear....so I am seeking to register my thanks for the excellent, in fact exemplary service I received by other means; hoping it may reach the appropriate management personnel. 

The Case number was 37330451 and the Agents were Kartik and Aman, respectively. The service furnished by the two Agents was faultless. They were ideal ambassadors for Norton, Symantec, and the quality of their assistance will ensure that I strongly recommend your products to friends; in the knowledge that they will be well served if ever in need of assistance.

No idea if this has any chance of achieving my aim, but here's hoping.

My thanks to the two individuals and to Norton, Symantec. 

Dave

Replies

Kudos0

Re: Wanting to Register Thanks to two Customer Service Agents.

H.O.W., thank you for the feedback.

Kudos0

Re: Wanting to Register Thanks to two Customer Service Agents.

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