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Kudos0

web block not working on nexus 7 with Norton Family

I installed the software and set up my child's account.  I made sure that the settings are right for "Blocking" and NOT allowing them to go to bad sites.  I then typed in Playboy.com and it took me right to the site.

After messing around with it for a while, I tried loading the Norton app.  I then switched over to the browser and tried the same thing.  This time, I got the message that this is a blocked site but I was able to click the "Go Anyway" button and go to the site.  

I even dissallowed playboy.com specifically and still the same thing.

I then typed in porn in the search bar on android chrome and got a full listing of porn and was able to go anywhere without any difficulties.

I went back into parent mode on the device and I see an audit trail of the sites, but, again, no blocking.  

Can't we block sites and searches with this product?

Replies

Kudos0

Re: web block not working on nexus 7 with Norton Family

I installed the software and set up my child's account.  I made sure that the settings are right for "Blocking" and NOT allowing them to go to bad sites.  I then typed in Playboy.com and it took me right to the site.

After messing around with it for a while, I tried loading the Norton app.  I then switched over to the browser and tried the same thing.  This time, I got the message that this is a blocked site but I was able to click the "Go Anyway" button and go to the site.  

I even dissallowed playboy.com specifically and still the same thing.

I then typed in porn in the search bar on android chrome and got a full listing of porn and was able to go anywhere without any difficulties.

I went back into parent mode on the device and I see an audit trail of the sites, but, again, no blocking.  

Can't we block sites and searches with this product?

Kudos0

Re: web block not working on nexus 7 with Norton Family

Could you please login to parent mode  and go to the rules section for your child. In the rules section, select Web supervision.  There is an option for "How do you want to supervise Web activity?". Please check if this option is set to "Don't allow access"

Kudos0

Re: web block not working on nexus 7 with Norton Family

I did that.

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