I am still getting web re-directs and pop-ups, despite my scan telling me I'm not infected. Issue is on both Chrome and Safari. Please help!!! These are driving me nuts!!!
I apologize for the inconvenience. Can you please attach some screenshots of what you are seeing so we can help you better ?
To grab a screenshot you can simply hold the following keys together and a screenshot will be taken.
"command + shift + 3"
The screenshot will appear on your desktop folder.
Could you also go to Safari->Preferences->Extensions and take a screenshot, that would be great. This will let us know if you have a malicious extension installed or not.
Here's an example of the type of screen directs I'm getting. FYI, it's not just when I click a link. It happens when I open documents in my Google Drive, also. (perhaps those are just a type of link, though).
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