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Kudos0

Web site ID'd by IP address cannot be whitelisted?

My son's PC is frequently trying to connect to 100.41.15.56, which maps to a Verizon server that appears to have NVidia packages on it (the pc has an NVidia graphics card); I have seen it do this even if he is not actively using the system.  I constantly get warnings from Norton Family about it, since it appears to be "uncharacterized".  I have added the IP addresses (there are a couple of them) to the "Allowed Websites" white list under house rules, but it does not seem to stop the warnings from coming.  Any suggestions?  I'd rather not turn off the category Uncatagorized.

The hyperlink Norton is showing is: 100.41.15.58 (http://100.41.15.58/data/00ba821c17f4fe1c/download-cdn.gfe.nvidia.com/pa...)

Thanks

Replies

Kudos0

Re: Web site ID'd by IP address cannot be whitelisted?

(I have added both 100.41.15.56 and 100.41.15..58; both come up regularly-- I realize the example is .58)

Kudos0

Re: Web site ID'd by IP address cannot be whitelisted?

Hi Ron,

Norton Family blocks/allows IP addresses like supporting other urls to other websites.  So, adding the IPs to the allowed list should suppress the warnings.  Since you continue to get the warnings, please update the house rules and confirm.

The Norton Family team is also working on whitelisting the EXE that generates this traffic on server side, so you don't get any more warnings from this EXE in the future.

Thanks

Katie

Thanks Katie
Kudos0

Re: Web site ID'd by IP address cannot be whitelisted?

Hi Ron

We have added the ability to allow the app that generated warnings for you, so now,  you shouldn't get warning about the traffic what you described above.  

Please check again and let us know if you continue to see the warnings.

Thanks

Katie

Thanks Katie

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