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Kudos0

WebShield on Windows 10

I foolishly downloaded several apps, and caught a virus or two.  Norton Internet Security removed these, but I found that I still had an unwanted process: WebShield Service (32 bit), which showed up in Task Manager/Processes, but did not show up in Task Manager/Services. When running Norton Bootable Recovery Tool, it aborted with instruction to search for "WHEA_UNCORRECTIBLE_ERROR". This confirmed my suspicion that WebShield was a bad actor. I have searched and found folder under Users/<my_Name>, but am not sure how to uninstall everything. It does not show up under System/Apps and Features. I am not sure if it is related or not but I occasionally see a warning from Norton about excessive data transfers to the Internet, and a suggestion to do a deep cleaning.  I did this once, and inadvertently removed a file VProsvc.exe from Symantec System Recovery Tool/Agent. This was the patch file that replaced the installed version in order to correct a problem with registration. I had to uninstall SSR, re-install and again replace the file VProsvc.exe. Right now, though, my main concern is how to get rid of WebShield.

Replies

Kudos0

Re: WebShield on Windows 10

Web Shield Online web tracker lets you reclaim privacy.
http://www.thewindowsclub.com/web-shield-online-web-tracker

Kudos0

Re: WebShield on Windows 10

The link you provide has a disclaimer. Since my problem occurred by going to third party sites, I am afraid to go to the site you offer. Thanks for trying.

Kudos0

Re: WebShield on Windows 10

Um, I was curious what WebShield is ....Is that the WebShield you have...you say bad actor.  Okay. 

Time to visit one of the free Malware Removal Forums recommended by the Community
http://www.bleepingcomputer.com/Am-I-infected-What-do-I-do/
http://forums.whatthetech.com/MalwareRemovalForum 
http://www.geekstogo.com/Security/MalwareRemoval
http://www.cybertechhelp.com/MalwareRemovalForum

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