Solved.
Kudos0

Website Flagged as Malicious Content by SafeWeb

Posted: 24-Mar-2022 | 3:23PM · 11 Replies ·

Hi! A site I own (seriousvanity.com) started getting flagged as having malicious content by SafeWeb on March 9. I had my webhost scan the site (https://sitecheck.sucuri.net/results/seriousvanity.com - came up clean and not blacklisted anywhere). I immediately proved up ownership and put in a request as directed through the proper link to have the site re-evaluated, including that link in my request.

Nothing changed and the site continues to be flagged, though I have continued to re-request re-evaluation. What can I do at this point?

I want to launch my new site, but I'm afraid this flag will block my prospects. I'm also unable to use SafeWeb in general because it doesn't allow me to log in to my own site to work on it. I have my site scanned daily now, so I know it is clean, and just want it to be accessible without hurting my reputation.

Thanks for any input.

Replies

Accepted Solution
Kudos0

Re: Website Flagged as Malicious Content by SafeWeb

Posted: 24-Mar-2022 | 3:29PM · Permalink

Norton Safe Web analyzes and rates websites to see how they affect your device.

As a site owner or a site visitor, you can submit the website for the Norton Safe Web rating evaluation.

Please follow the steps below for site rating dispute:

  1. Go to https://safeweb.norton.com
  2. Enter the website you want us to evaluate in the search field and press Enter
  3. Click on "Click here to submit a dispute"
  4. Enter the required details in the form and click on Submit button 

https://safeweb.norton.com/help/site_dispute

Dispute resolution could take up to 2 days and you will receive email notification:

Use this form to submit URL which you believe is incorrectly classified by Norton -
Safe Web URL submission portal - https://submit.norton.com/?type=URL

SafeWeb rating of the submitted website will be evaluated within the next 48 hours:

Kudos0

Re: Website Flagged as Malicious Content by SafeWeb

Posted: 24-Mar-2022 | 3:31PM · Edited: 24-Mar-2022 | 3:36PM · Permalink

The website is currently under review. You cannot submit dispute at this moment

https://safeweb.norton.com/report/show?url=https://seriousvanity.com = Warning -> Malicious Sources/Malnets

https://seriousvanity.com/

Kudos0

Re: Website Flagged as Malicious Content by SafeWeb

Posted: 24-Mar-2022 | 3:33PM · Edited: 24-Mar-2022 | 3:34PM · Permalink

Yes, I have continued to submit my dispute over the last few weeks.

Kudos0

Re: Website Flagged as Malicious Content by SafeWeb

Posted: 24-Mar-2022 | 3:34PM · Permalink

Yes, this is the warning I am getting, though the site is scanning clean from all other sources.

Kudos1 Stats

Re: Website Flagged as Malicious Content by SafeWeb

Posted: 24-Mar-2022 | 3:35PM · Edited: 24-Mar-2022 | 4:02PM · Permalink

We'll try to call attention -

VirusTotal - https://seriousvanity.com/

https://www.virustotal.com/gui/url/224e5c4709204b0c4ef60c86155eec6b1fab0e98dd00173e6322cf43306c38e6

Netcraft - https://seriousvanity.com

https://sitereport.netcraft.com/?url=https://seriousvanity.com

Kudos0

Re: Website Flagged as Malicious Content by SafeWeb

Posted: 24-Mar-2022 | 3:37PM · Permalink

I appreciate that, thank you!

Kudos0

Re: Website Flagged as Malicious Content by SafeWeb

Posted: 24-Mar-2022 | 5:00PM · Permalink

I've put in a request at VirusTotal so they can clear me, and since I'm not seeing anything at the Netcraft link (and the 1/10 risk rating is good), I'm assuming we're good there. Please correct me if I'm wrong - I'll contact them as well if I'm not seeing what you're pointing out to me. Please keep this thread open while I wait to hear back from VirusTotal, and I'll follow up with what I learn from them. Thank you!

Kudos0

Re: Website Flagged as Malicious Content by SafeWeb

Posted: 24-Mar-2022 | 5:08PM · Edited: 24-Mar-2022 | 5:11PM · Permalink

SVM:

I've put in a request at VirusTotal so they can clear me, and since I'm not seeing anything at the Netcraft link (and the 1/10 risk rating is good), I'm assuming we're good there. Please correct me if I'm wrong - I'll contact them as well if I'm not seeing what you're pointing out to me. Please keep this thread open while I wait to hear back from VirusTotal, and I'll follow up with what I learn from them. Thank you!

VirusTotal & Netcraft were posted just to add related content to your thread. 


We'll try to call attention to Norton Safe Web rating/category.  
https://safeweb.norton.com/report/show?url=https://seriousvanity.com = Warning -> Malicious Sources/Malnets
SafeWeb rating of the submitted website will be evaluated within the next 48 hours:

Kudos0

Re: Website Flagged as Malicious Content by SafeWeb

Posted: 24-Mar-2022 | 5:18PM · Edited: 24-Mar-2022 | 5:19PM · Permalink

Right on.  Thank you!

Kudos1 Stats

Re: Website Flagged as Malicious Content by SafeWeb

Posted: 25-Mar-2022 | 12:54PM · Edited: 25-Mar-2022 | 1:05PM · Permalink

https://safeweb.norton.com/report/show?url=https://seriousvanity.com/ = Safe -> Placeholders

Kudos0

Re: Website Flagged as Malicious Content by SafeWeb

Posted: 25-Mar-2022 | 2:06PM · Permalink

Fantastic! Is there anything else I need to do at this point, or is it completely cleared and good to go?

Thank you so much for all of your help with this!

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