• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Website Verified - awaiting rating

Hello, I have submitted our site to Norton and had it verified https : // www . melbournebridalhairandmakeup . com . au/ but still awaiting a green OK to be approved.

I have attached the Meta Tag into the head code <meta name="norton-safeweb-site-verification" content="jpu5tm2zd6fup5-bx3u7bri2-u2e57rgg20dnzah7qh7i80ipzvp5iaiu7092i7aq0u6-2f85ib0qkuk16wme-0vjzv-b1w03pok2ml7q9sy8yl4vcjbs-uj2s499pi7" />

When looking at the profile report under Action: there is a "Scam Insight Risk Dispute" does this have anything to do with it? We have a Contact Form for receiving enquiries and bookings.

Is there anything else I can do to get our website to show as safe?

Replies

Accepted Solution
Kudos2 Stats

Re: Website Verified - awaiting rating

Hello Melbourne Brida...

Please stay tuned to this thread for a response from the Safe Web Team on either Wednesday night after midnight or Thursday night after midnight EDT. They will manually verify and re-evaluate your website.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.11.2.7 Core 213 I E 11
Kudos2 Stats

Re: Website Verified - awaiting rating

Hi melbourne-bridal-hair-and-makeup,

Your site 'sitename' had been submitted for analysis and is currently rated green in safeweb.norton.com.
https://safeweb.norton.com/report/show?url=melbournebridalhairandmakeup....


Cops

Kudos0

Re: Website Verified - awaiting rating

Thank you very much Floplot and Console_Ops.

Thank you both for the very fast reply and action, it's great to have such quick assistance.

Kudos0

Re: Website Verified - awaiting rating

Hello Melbourne Brida...

Good Luck with your website. You are very welcome.. It helps when the customer enters the Meta Tag is listed in the website. Then the procedure can go quicker and of course we need the name of the website also. Since it is now verified, you can remove the Meta Tag from your website.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.11.2.7 Core 213 I E 11
Kudos0

Re: Website Verified - awaiting rating

Hi - I'm having the exact same problem on one of my sites: http://www.toptenit.com - I am awaiting a rating and 'Scam Insight Risk Dispute' is displayed. What does this mean and why is it there?

Kudos0

Re: Website Verified - awaiting rating

PurplePen:  Hi - I'm having the exact same problem on one of my sites: http://www.toptenit.com - I am awaiting a rating and 'Scam Insight Risk Dispute' is displayed. What does this mean and why is it there?

https://safeweb.norton.com/report/show?url=www.toptenit.com = Untested

Please review > Safe Web Help for Site Owners
https://safeweb.norton.com/help/site_owners

We'll try to raise attention to your concern.


Scam Insight mostly works on heuristic based detection [on the fly detection with no database], it is implemented on Norton toolbar.

Scam Insight make use of inputs like:

1. Does it ask for personal information like credit card, SSN, login information

2. How new this site is

3. How many users visited it till now

4. Suspicious whois info

5. Does it have any suspicious scam keywords

Since Scam Insight works on client side and it is on the fly detection, on fairly new sites, it may happen that site is rated as Untested in SafeWeb.

Some users see it and others don't 

This issues might be because some users/system/browser might have disable Norton toolbar or Scam Insight might have difficulty in collecting above mentioned details.

Note: Usually, as website get more users...then Scam Insight starts trusting this site and reclassifies it as safe.

Kudos0

Re: Website Verified - awaiting rating

Thanks!

Kudos0

Re: Website Verified - awaiting rating

Hello PurplePen

Welcome to the Norton Community Forum

I saw your Meta Tag in your website. I didn't get any warning when I just went to your site.

Please stay tuned to this thread for a response from the Meta Team  on Sunday night after midnight EST.

Have a Nice Day and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.11.2.7 Core 213 I E 11
Kudos0

Re: Website Verified - awaiting rating

Hi PurplePen

Your site 'toptenit.com' has been submitted for analysis and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=toptenit.com

Cops

Kudos0

Re: Website Verified - awaiting rating

Hello PurplePen

Good Luck with your website. Glad to see that it is evaluated as Green OK.

Have a Good night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.11.2.7 Core 213 I E 11
Kudos0

Re: Website Verified - awaiting rating

@floplot - Thanks so much for your help!

Kudos0

Re: Website Verified - awaiting rating

Hello PurplePen

You are very welcome

I'm glad you got everything set up OK now

Glad I and Norton and could be of some help.

Have a Nice Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.11.2.7 Core 213 I E 11

This thread is closed from further comment. Please visit the forum to start a new thread.