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Kudos0

What is Dashboard suppose to do?

Norton dashboard has never done anything for me. When I open it, all I get is a big window of nothing. There is a huge white area on the right half of the window where I assume something is suppose to show up, but as I said it's blank. I'm getting notices now that I'm not taking advantage of everything in my Norton and to open the dashboard to learn more, but again, there's nothing there.

Suggestions?

Replies

Kudos0

Re: What is Dashboard suppose to do?

Hi @JDnHuntsvilleAL,

Could you please upload a screenshot of the dashboard.

Thanks in advance,

Christy.

Kudos0

Re: What is Dashboard suppose to do?

I can't figure out how to do a direct upload or paste of an image here, so I put the two shots into a zip file. One shows the home screen, the other what I see after clicking on "Login", the question mark or the gear icon.

Kudos0

Re: What is Dashboard suppose to do?

Instructions to post screenshots can be found here
https://community.norton.com/forums/how-post-image-forums-0

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: What is Dashboard suppose to do?

OK, so this is the screen when it first comes up:

And this is the screen I get if I click on "Sign In", the question mark or the gear:

So what is the point of these screens?

Kudos0

Re: What is Dashboard suppose to do?

Hi @JDnHuntsvilleAL,

I have sent you a private message requesting additional details. Could you take a look at your inbox when you get a chance? Thanks. 

-Gayathri

Gayathri R | Norton Forums Global Community Administrator | Symantec Corporation

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