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Kudos1 Stats

What a difference reinstalling makes!

Hello,

Yesterday I decided to uninstall and install a fresh version of NIS 2012 on my two home desktop pc's. I was aware of the full system scan bug present for some months now and was advised at the time (Here on these forums) that the only to right this was to uninstall and replace. There were a few other problems with full scans not showing the deleted 'cookies' on the 'performance' page and the logs not showing the correct results.

I did the usual procedure, incl. using the Norton Removal Tool as I didn't want any old bits left behind and now what a difference it has made on both pc's! Both run very quietly again, no background things going off all the time like the 'svhost' thing seemed to take forever once it started. It seems far more stable than it was before. I have checked everything out and all appears to be running as it should do.

The version I have running now is V.19.5.1.2, before I was running V. 19.5.0.145.

Having done this and seen the difference in stability I would recommend anyone to go down this road in order to get rid of any small 'niggles' you may have with the security suite.

Replies

Kudos0

Re: What a difference reinstalling makes!

Hello,

Yesterday I decided to uninstall and install a fresh version of NIS 2012 on my two home desktop pc's. I was aware of the full system scan bug present for some months now and was advised at the time (Here on these forums) that the only to right this was to uninstall and replace. There were a few other problems with full scans not showing the deleted 'cookies' on the 'performance' page and the logs not showing the correct results.

I did the usual procedure, incl. using the Norton Removal Tool as I didn't want any old bits left behind and now what a difference it has made on both pc's! Both run very quietly again, no background things going off all the time like the 'svhost' thing seemed to take forever once it started. It seems far more stable than it was before. I have checked everything out and all appears to be running as it should do.

The version I have running now is V.19.5.1.2, before I was running V. 19.5.0.145.

Having done this and seen the difference in stability I would recommend anyone to go down this road in order to get rid of any small 'niggles' you may have with the security suite.

Kudos0

Re: What a difference reinstalling makes!


brummie wrote:

Hello,

Yesterday I decided to uninstall and install a fresh version of NIS 2012 on my two home desktop pc's. I was aware of the full system scan bug present for some months now and was advised at the time (Here on these forums) that the only to right this was to uninstall and replace. There were a few other problems with full scans not showing the deleted 'cookies' on the 'performance' page and the logs not showing the correct results.

I did the usual procedure, incl. using the Norton Removal Tool as I didn't want any old bits left behind and now what a difference it has made on both pc's! Both run very quietly again, no background things going off all the time like the 'svhost' thing seemed to take forever once it started. It seems far more stable than it was before. I have checked everything out and all appears to be running as it should do.

The version I have running now is V.19.5.1.2, before I was running V. 19.5.0.145.

Having done this and seen the difference in stability I would recommend anyone to go down this road in order to get rid of any small 'niggles' you may have with the security suite.


What links did you use to get NIS V.19.5.1.2 and the Norton Removal Tool?

Kudos0

Re: What a difference reinstalling makes!

Hi folks!

I have version 19.5.0.145. also, should we not receive the newer 19.5.1.2, version via a live update? 

Running the Norton Removal Tool is all well and good if you don't have any other Norton software installed but if you do it's worth reminding people that it will uninstall that too!

We had huge problems a while back where NIS got stuck in an endless loop of updating and re-booting and the only option back then was a clean install. The trouble was that it also un-installed Norton Ghost which caused all manner of different problems.

Worth noting perhaps?!!

Tube-Rider-Dude

Kudos0

Re: What a difference reinstalling makes!

Hello car825,

I just used this link from another post on these forums,

http://norton.com/nis12

When it downloaded I had to read the thread posted at the top of the main page about the two current versions and the differences albeit small, between the two. Hope that helps.

The NRT link is,

http://www.symantec.com/nrt

Kudos0

Re: What a difference reinstalling makes!

Hello

The only way to get version 19.5.1.2 is by doing a reinstall of NIS 2012. I would suggest that you back up your identity safe file if you use this feature.  You can get the uninstall tool from this site.

Please pick the appropriate product from this list at this site

http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN

Thanks to AllenM for the link.

There is no link to get 19.5.1.2 and you can't get it thru live update either unless reinstalling.

Please see Tim's announcement here

http://community.norton.com/t5/Norton-Internet-Security-Norton/Product-Update-19-5-0-145-19-5-1-2-for-Norton-Internet-Security/m-p/661419#M195326

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: What a difference reinstalling makes!

Good Evening Floplot,

If you click on the link that I put in my earlier thread, you will find it goes to the 19.5.1.2 download! I just double checked and that's where it takes you.

Kudos0

Re: What a difference reinstalling makes!


brummie wrote:

Hello car825,

I just used this link from another post on these forums,

http://norton.com/nis12

When it downloaded I had to read the thread posted at the top of the main page about the two current versions and the differences albeit small, between the two. Hope that helps.

The NRT link is,

http://www.symantec.com/nrt


I uninstalled NIS12 V. 19.5.0.145 from the Control Panel, used the NRT, and then installed NIS12 V. 19.5.1.2.  It seems to be running very well so far.  I did notice one difference with the Norton Toolbar. The first Icon used to say Norton.  Now it's a check mark in a circle like the Safe Web Icon.  Do you see the same thing on the Norton Toolbar?

Kudos0

Re: What a difference reinstalling makes!

Yes I see the same but please note that it depends on the web site you are visiting. Some sites you will see the green box with

'ok' in it and others as you see it, the gold circle with the tick, which is the 'Norton gold seal of approval'.

Kudos0

Re: What a difference reinstalling makes!


brummie wrote:

Yes I see the same but please note that it depends on the web site you are visiting. Some sites you will see the green box with

'ok' in it and others as you see it, the gold circle with the tick, which is the 'Norton gold seal of approval'.



On my system the first gold circle with a tick never changes. This is the one that used to say Norton and brings up the Norton menu.  The second gold circle with a tick changes to a green OK based on the web site.  Is that what you see?

Kudos0

Re: What a difference reinstalling makes!

Yes that is what I see, and the first one still brings up the menu when you click it!

Kudos0

Re: What a difference reinstalling makes!


floplot wrote:

Hello

The only way to get version 19.5.1.2 is by doing a reinstall of NIS 2012. I would suggest that you back up your identity safe file if you use this feature.  You can get the uninstall tool from this site.

Please pick the appropriate product from this list at this site

http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN

Thanks to AllenM for the link.

There is no link to get 19.5.1.2 and you can't get it thru live update either unless reinstalling.

Please see Tim's announcement here

http://community.norton.com/t5/Norton-Internet-Security-Norton/Product-Update-19-5-0-145-19-5-1-2-for-Norton-Internet-Security/m-p/661419#M195326

Thanks.


I'm Dutch and want to know why there is no such 19.5.1.2 release ?!

Only English and I like to know why ?! I like to use the NL release of NIS2012 like I now do...

I'm now using NIS2012 and it's 19.5.0.145 --> is there no 19.5.1.2 release ?!  

Kudos0

Re: What a difference reinstalling makes!


brummie wrote:

Good Evening Floplot,

If you click on the link that I put in my earlier thread, you will find it goes to the 19.5.1.2 download! I just double checked and that's where it takes you.



Does anybody know what version of NIS12 you get today if you install from the Download Manager or Norton Account?

Kudos0

Re: What a difference reinstalling makes!

Tim gave us this info regarding version 19.5.2.1. The difference to 19.5.0.145 is just for an upcoming product (Norton One).

UPDATED (2/16/2012)

All,

19.5.1.2 was released to support Norton One (Press Release / Site), which is currently a pilot "invitation only" membership that we are launching. All users who have Norton One will be on 19.5.2.1, however, not all users that are on 19.5.2.1 will have Norton One. When we release our next update, everyone will be at the same version number again. 19.5.1.2 simply contained some necessary changes to make it compatible with the Norton One service. 

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: What a difference reinstalling makes!

There should not be any difference between the two versions! When I downloaded NIS 2012 to replace v.19.5.0.145 the version offered to me was the v.19.5.1.2, I had to go back to Tims original post to double check as I remembered he posted about the two versions and only after reading that post did I feel satisfied that this version was OK. The link I provided earlier is the one I used and it still gives the newer version. (19.5.1.2)

Whether I downloaded the newer or slightly older version wouldn't have made much difference to me, I needed to do it for the reasons I said earlier in my post and am sure I would have had the same results, a more stable security suite than before.

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