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What do the conflicting email and software messages in an NIS->NS upgrade
I replaced an old W8 phone with an Android, then found I couldn't get my existing subscription onto it. I called support and the guy was very helpful in explaining that NIS was limited to Windows and that NS was multiple platforms. We updated me to NS. Then the fun started.
When I activated, as he told me, the new license, it stays with NIS on my desktops. However, I received an email to upgrade to NS by downloading software. Do I need to do that or, since the NIS applications are working with the new license can I leave it alone? Is it just a licensing issue and my software is still current?
I also received a second email stating that my automatic renewal was canceled, but when I open NIS it tells me automatic renewal is still going. What's the truth?