Solved.
What is NEIKEv2Provider?
After upgrading to version 8.7, receiving the following repeatedly: NEIKEv2Provider wants to sign using key “Norton” in your keychain.
What is NEIKEv2Provider?
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Accepted Solution
Re: What is NEIKEv2Provider?
Posted: 26-Oct-2021 | 2:18AM · Permalink
Hi,
Sorry for the inconvenience caused. NEIKEv2Provider is a service responsible for establishing secure VPN connections ( built in VPN protocol on Mac).
NEIKEv2Provider requests access to the KeyChain in order to receive authorization data required for the VPN connection to be established.
Please type your administrator account password and click Always Allow to sign into your VPN profile.
Please find the detailed steps below,
https://support.norton.com/sp/en/us/home/current/solutions/v138741680
Let me know if you are still facing the issue.
Re: What is NEIKEv2Provider?
Posted: 26-Oct-2021 | 9:34AM · Permalink
Norton support, please read what the dialogs to enable VPN are asking. The advice you are giving is incorrect. They are NOT asking for an administrator password. They are asking for *your* password to access your login keychain.
Re: What is NEIKEv2Provider?
Posted: 26-Oct-2021 | 10:38AM · Permalink
Sorry for the typo,
Yes, you will have to use your keychain password to access the login keychain. Thanks @PE Rockwell for calling it out.
Re: What is NEIKEv2Provider?
Posted: 26-Oct-2021 | 11:58AM · Permalink
I could see entering the password after the upgrade if at anytime but to have multiple requests to enter the password is a problem. I don't think it's the VPN, I think there is a conflict between Norton's password management software and keychain.
From you explanation, it sounds like my vpn is trying to access keychain, WHY???
Re: What is NEIKEv2Provider?
Posted: 26-Oct-2021 | 12:19PM · Permalink
The VPN configuration is placing a digital certificate in your keychain - the certificate is used to secure communications over the VPN. If properly set up using the guidance that Norton has provided, the request for the password should only be happening once. You have to select "Always allow" in the setup dialogs instead of "Allow" to make that happen. Otherwise the VPN will ask you for your password every time it needs to access the digital certificate it stored in your keychain.
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