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What's going on here?
What in the world is going on with this product?
My friend and I went through this same situation months ago.
Luckily for us it was resolved but not after weeks of relatively poor customer support.
Is their a lack for resouces for this section of Symantec or something?
Why hasn't it been resolved yet?
It's not like the product has been released a few months now - it's years.
Come on Symantec get your act together.
If another company can do it (as I've read from other users) why can't you do it and even better?
Is it that Symantec undervalues this product? What is it?
Loyal and Hurting,