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Kudos0

When Norton WiFi Privacy is connected on my laptop it stops my internet access

When Norton WiFi Privacy is connected on my laptop then it stops my internet access, it won't connect with my home WiFi internet. When I disable it or exit from it then I get the internet connection back. Is it something that I can set up to avoid disconnecting from the internet. Thanks.

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Kudos1 Stats

Re: When Norton WiFi Privacy is connected on my laptop it stops my internet access

Have you just installed Norton Wifi Privacy, NWP? If so, did you allow the installation of the TAP adapter? That is the virtual network adapter used by NWP. Without it, you will see the issue you have.

Reinstalling NWP might be required to fix your issue.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: When Norton WiFi Privacy is connected on my laptop it stops my internet access

Thank you peterweb . I uninstalled and re-installed the Norton WiFi Privacy and it seems it corrected the issue. The internet works now when the NWP is on.

Kudos0

Re: When Norton WiFi Privacy is connected on my laptop it stops my internet access

Glad I could help.

Last time you installed, had you not installed the TAP adapter?

Things happen. Export/Backup your Norton Password Manager data.

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