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Kudos0

When trying to download Norton Family Premier, I get the following message shown below.

Not sure why I am getting this message when I am trying to download Norton Family premier. Any help or suggestion on this would be greatly appreciated. Thanks 

Sorry, An error has occurred on the server. Please, try your request again later.

An error has occurred with our service, your data is safe, but for your protection and to prevent any possible loss of data your request was halted. The error has been logged and reported and we will look into it shortly.

Please return to the home page and log in again. If the problem persists, contact us for assistance.

Replies

Kudos0

Re: When trying to download Norton Family Premier, I get the following message shown below.

Hi mwilson,

Please send me your Norton Family account email address by private message in the forum. You mentioned that you are trying to use the Premier verison.

1. Do you just start to use the program or you have been using the Norton Family basic version for awhile? If so, any issues with basic version?

2. When do you get the message, at end of installation?

Thanks,

Katie

Thanks Katie

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