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Kudos0

Where Is Desktop Shortcut For Live Update?

For years (through NAV, SW, NIS and NSwB), I've always had a desktop shortcut (icon) for quick access to Norton Live Update.  After a recent Norton Security update, when I clicked on the Live Update shortcut, I received a message saying that the path was no longer valid.

I've been running Windows 8.1 on a new HP PC since early June and hate the fact that the Windows 8.1 File Explorer is so much less user friendly than Windows 7's Windows Explorer.

I've been unable to locate the Live Update file in order to use it to create a desktop shortcut (by right clicking?).

Using File Explorer, I see the following:  This PC > Windows (C:) > Program Files (x86) > Norton Security with Backup

Under that, there are five folders named:  Branding, Engine, Engine64, MUI, and NortonData.  There is also a file named isolate.ini.

I can't find anything resembling Live Update or LiveUpdate in any of those locations.  How can I create a shortcut to Live Update?

Replies

Kudos2 Stats

Re: Where Is Desktop Shortcut For Live Update?

Um, why can't you right click Norton tray Icon > Run LiveUpdate
I can pin desktop Icon to Start menu and/or Taskbar

Kudos1 Stats

Re: Where Is Desktop Shortcut For Live Update?

Hi, blane. You can still right click your tray icon to run Live Update. Just as easy as a desktop shortcut.

I don't even use the shortcut created, as I can launch Norton from the tray icon.

However, you can go to your Windows menu list, click onto your Norton product and from the drop down list right click on Live Update and select Send to Desktop {create shortcut}, and you'll have your Live Update Shortcut.

Windows 10 Home X 64 Norton Security Premium Current
Kudos0

Re: Where Is Desktop Shortcut For Live Update?

Thanks bjm_, but a click on the Windows System tray icon (is that what you mean by Norton tray icon?) takes me to Norton Security With Backup.  I then have to click on Security .  Then I can see the Live Update icon.  Then I can click on it.  Three clicks instead of one or two.

I just tried your second point.  Clicking on the "Show hidden icons" triangle in the Windows System tray on the right allows me to drag the NSWB icon out to the System tray OR to just click it while in the hidden mode.  Couldn't figure out how to get it to the Taskbar on the left or to the Start menu though.

Kudos0

Re: Where Is Desktop Shortcut For Live Update?

Thanks F4E.  See my comments to bjm_ re your first two points.

You mention Windows menu list.  I'm unsure of what you are referring to.  That may have been in Windows 7, but I don't believe it's in Windows 8.1.  At least I haven't been able to see it.

Kudos0

Re: Where Is Desktop Shortcut For Live Update?

Kudos1 Stats

Re: Where Is Desktop Shortcut For Live Update?

blane:

Thanks bjm_, but a click on the Windows System tray icon (is that what you mean by Norton tray icon?) takes me to Norton Security With Backup.  I then have to click on Security .  Then I can see the Live Update icon.  Then I can click on it.  Three clicks instead of one or two.

I just tried your second point.  Clicking on the "Show hidden icons" triangle in the Windows System tray on the right allows me to drag the NSWB icon out to the System tray OR to just click it while in the hidden mode.  Couldn't figure out how to get it to the Taskbar on the left or to the Start menu though.

You missed "right click Norton Systray Icon > Run LiveUpdate".  Bold, underlining and italics are mine.

A little bit of knowledge is... well a little bit of knowledge.
Accepted Solution
Kudos1 Stats

Re: Where Is Desktop Shortcut For Live Update?

Hi blane,

As you have already discovered, that handy "Start Menu" linkage for LiveUpdate was removed...and along with it, a simple way of establishing/reestablishing an equivalent desktop icon/linkage...

What bjm_ has suggested to you as a workaround works very well (it also happens to be the shortcut method I use).

There is also another option you might find preferable -
The same right-click "quick menu" (as the one shown in bjm_'s Tasktray icon image) is also available on the right-click menu of the running or pinned Norton Taskbar icon. So you could pin the running Norton application's icon to the Windows Taskbar ...

Then once it is "pinned", you can right-click the Norton icon (pinned on the Taskbar) at any time to do several different Norton tasks - including "Run LiveUpdate"...

Cheers!
John

Kudos0

Re: Where Is Desktop Shortcut For Live Update?

blane:

Thanks F4E.  See my comments to bjm_ re your first two points.

You mention Windows menu list.  I'm unsure of what you are referring to.  That may have been in Windows 7, but I don't believe it's in Windows 8.1.  At least I haven't been able to see it.

Hi, blane. As I managed to avoid Windows 8 !, I wasn't aware of the options to access a menu item as per Windows 7.

I hope you've managed to get some good tips from my fellow users !

Windows 10 Home X 64 Norton Security Premium Current
Kudos0

Re: Where Is Desktop Shortcut For Live Update?

Thanks everyone.  Lots of good information.

I wonder what other Symantec surprises are in store for us.

Kudos0

Re: Where Is Desktop Shortcut For Live Update?

Oops - Sorry F4E - I overlooked that you were the first to post with the suggestion about the Tasktray icon method. 

But in the grand scheme, the important part is that the OP now has a solution that works for them - so I'd say that our group effort and combined suggestions have definitely been fruitful...

Cheers!
John

Kudos1 Stats

Re: Where Is Desktop Shortcut For Live Update?

Blane,

bjm and F4E both Said RIGHT mouse click on the system tray icon.

That brings up the context menu he later shows. Left mouse click brings up what you show.

The right mouse click is useful eg if you want to disable Autoprotect for a period while you do something. I do this when running certain utilities, eg CCleaner to clean out temporary files, since Autoprotect seems to check every deletion first and so can massively slow down both the Analyse and the Delete actions.

So I disable it for 15 minutes in case I forget. And Microsoft used to recommend disabling all AV protection when updating Windows and still does for some updates in which case if I do disable for this I do it until I reset it .... and make sure I don't forget to!

PS Sorry if some of this duplicates posts already made but after I read your "failure". Since I've added some useful if irrelevant information I'll leave it!

Hugh
Kudos1 Stats

Re: Where Is Desktop Shortcut For Live Update?

Here's how you do it:

1. Create a new shortcut (right click on desktop - New - Shortcut)

2. Give this path: "C:\Program Files (x86)\Norton Security\Engine64\22.5.2.15\uiStub.exe" /lu

    If on 32bit Windows: "C:\Program Files\Norton Security\Engine\22.5.2.15\uiStub.exe" /lu

3. Done.

Note that when Norton version changes, you need to update the shortcut to point to the new folder.

Kudos0

Re: Where Is Desktop Shortcut For Live Update?

Does anybody know how to run the command mentioned above ("\uiStub.exe" /lu) in non interactive mode?

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