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Kudos0

where is my NIS 2009 16.5 Update?

where is my NIS 2009 16.5 Update?

See the image below

 

Message Edited by silverhawk on 03-19-2009 01:31 AM<<Edit: Image resized>>
Message Edited by TomV on 03-19-2009 01:54 AM
Genuine Windows 8.1 x64 Pro; NIS 2014; HP Pavallion G6 Notebook with AMD Core 2 Quad A10; 6 GB RAM; ; 1TB Western Digital HDD, AMD Radeon 2.5 GB Graphics Card

Replies

Kudos0

Re: where is my NIS 2009 16.5 Update?

Well, it could be waiting for you but you need to undertake a reboot and follow advice provided in other threads to effect the update. Equally you could be in a Country in which the update is not yet available but has been scheduled for release. Alas you provided no details of your country or any other information that would enable a thorough response.
Kudos0

Re: where is my NIS 2009 16.5 Update?

Norton Internet Security 2009 16.2

Genuine Windows Vista Home Premium SP1 x86

Intel Core 2 Quad Q6600 2.40 Ghz

8 GB RAM

Intel G35 Motherboard

INDIAMessage Edited by silverhawk on 03-19-2009 01:44 AM
Genuine Windows 8.1 x64 Pro; NIS 2014; HP Pavallion G6 Notebook with AMD Core 2 Quad A10; 6 GB RAM; ; 1TB Western Digital HDD, AMD Radeon 2.5 GB Graphics Card
Kudos0

Re: where is my NIS 2009 16.5 Update?

I'm using NIS and I still don't have the update - I'm in UK and looking at the schedule - it was released 2 days ago - so why am I still waiting?
----------------------------------NIS 20.2.1.22Windows 7 64bit
Kudos0

Re: where is my NIS 2009 16.5 Update?

Hi cinek & silverhawk,

The update is available in the Norton Update Center for you to download. Please check Tim's announcement on this.

http://community.norton.com/norton/board/message?board.id=nis_feedback&message.id=40898#M40898

To download the updated installation files, please visit the Norton Update Center (http://www.norton.com/nuc). We have not made it fully available through LiveUpdate yet. We expect to have this available later on this week. 

Please let us know if you need further assistance.

Thanks!

TomV

Norton Forums Moderator

Symantec Corporation

Kudos0

Re: where is my NIS 2009 16.5 Update?

cinek

Try to reboot, then try again, you need to wait 4 minutes before each liveupdate attempt

Kudos0

Re: where is my NIS 2009 16.5 Update?

I have tried this on my laptop - still nothing.....
----------------------------------NIS 20.2.1.22Windows 7 64bit
Kudos0

Re: where is my NIS 2009 16.5 Update?

if at first you dont success.....

However, if you feel you have rebooted and tried LU several times waiting 4 mins between each try and attempted at least 8 times say, then you can either download the update or download the whole 16.5, the choice is yours. I am not happy about this 16.5 update either, but I do know that the update is available in the UK and it works eventually.

I think I would try the intelligent updater executable first, then reboot then try again. Sorry I cant give you the links to intelligent updater but no doubt you can search this forum

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