Why the automatic renewal is much more expensive than buying?

A couple of months ago, I received notice that Norton was charging me a renewal fee of several hundred dollars for services I didn't know I had. I contacted Norton and told them I wanted ONLY Norton 360, and was issued a refund. Today I was notified that they are charging me a hundred dollars for Privacy Monitor Assistant renewal. I canceled that. I am tired of getting charges and "renewals" I did not ask for. When I try to contact Norton now, I can find no way to do so, not even chat. I AM SERIOUSLY CONSIDERING CANCELING ALL NORTON SERVICES FOREVER, although I have been a customer for many years.

jchayes:

A couple of months ago, I received notice that Norton was charging me a renewal fee of several hundred dollars for services I didn't know I had. I contacted Norton and told them I wanted ONLY Norton 360, and was issued a refund. Today I was notified that they are charging me a hundred dollars for Privacy Monitor Assistant renewal. I canceled that. I am tired of getting charges and "renewals" I did not ask for. 

• Norton sends (for annually recurring subscriptions) email notice (with price, term, and related details) usually about 30-45 days before current term expiry. 
• Users report Norton pulls recurring subscription payment usually about 30-45 days before current term expiry. 
• Users report approx 30-45 days before current term expire...not being able to change Automatic Renewal Service setting. 

Please see your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions

Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information. 
MY SUBSCRIPTIONS reports:  Activate Subscription Renewal ... with Automatic Renewal Off.  

BILLING INFORMATION reports:  There is no billing profile saved in your account ... with no billing information.

Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

Online Refund Request
https://support.norton.com/sp/en/us/home/current/autorenew

Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN

Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558

When you stop your subscription from automatically renewing:

• Your subscription will continue through the end of your already paid subscription term, after which it will end and not automatically renew.

• It typically takes a few hours from your request for the change to take effect.

• Any benefits associated with automatically renewing subscriptions may end when you stop your subscription from automatically renewing.

After cancelling your recurring subscription, your subscription will not automatically renew.  Your protection will continue through the end of your current paid term. 

After cancelling your recurring subscription, your subscription will not have the Norton Virus Protection Promise.  Your protection will continue through the end of your current paid term.

Leighag:

I have always purchased Norton from a 3rd party as it cheaper and until recently I just typed in  the new key and it was all good.

Now when putting in the Key it wants credit card details and i have to remember to go into the account and turn off the renewal.

I cant see the need for this when it was not purchased from Norton Online

https://community.norton.com/en/comment/8525457#comment-8525457