• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Why can I no longer block websites in the web activity screen?

Why is there no longer an option to block websites on the web activity page?? This is a huge inconvenience! It only allows you to block or allow an entire category. I do not want to unblock an entire category, only a website. Its extremely tedious to have to go through numerous steps and cut and paste to block a website now. Please put it back the way it was. There should be an option to allow a blocked website as well on the alert screen for blocked websites, not only the web activity page. I have also found another specific problem with the "uncategorized" category. It doesn't even allow the block/allow category option. All other categories have this option, except "uncategorized". This is just a mess right now and hope things will be returned to the previous functioning of this app.

Not a happy customer

Replies

Kudos0

Re: Why can I no longer block websites in the web activity screen?

Also, House Rules should be readily available to click on and not "hidden" in every other compartment of this app. You have to go through one of many other "view details" sections of this app to even get to the house rules. Can a tab be added to the main screen where the rest of the tabs are? Again, its very tedious to have to drill down to an important screen. 

Kudos0

Re: Why can I no longer block websites in the web activity screen?

Hi @chec,

Thank you for your feedback. We are adding the feature to "Allow/Block website" from activity and alert sections. It will be available within next couple of weeks.

For accessing House Rules, you can click on  gear icon from the summary view. 

Kudos0

Re: Why can I no longer block websites in the web activity screen?

Thanks very much for showing me how to get to the house rules on the main page and the info about the blocking websites. I'm looking forward to seeing all of these options again! Were you able to find out what is going on with the uncategorized category problem above or is this being fixed along with the other issues in a couple of weeks?  

Kudos0

Re: Why can I no longer block websites in the web activity screen?

Hi @chec,

Yes, block/unblock uncategorized category from activities list will also be addressed as part of the release.

On an additional note, the same can be achieved from web house rules as well. You can select/unselect the "Block Uncategorized Websites" to block/unblock uncategorized category. Please check if this helps.

Thanks,

Pradheep

Kudos0

Re: Why can I no longer block websites in the web activity screen?

Hi @chec

We would like to inform you that we have released the functionality to block/unblock a website from activity or alert. You can do it in 2 ways:

  1. In "Alerts", click on 3 dots on any website related alert and it will show the option to allow/block the website.

  2. From Web activities, go to any web activity and click on three dots to bring up the options available. You will see the option to block/unblock the website

To view the list of allowed/blocked website, or if you wish to add/remove more websites, please go to child's web house rules and scroll down.

Please let us know if you still face any difficulty using the Norton Family product.

Thanks!

Kudos0

Re: Why can I no longer block websites in the web activity screen?

That's wonderful news! thanks very much

This thread is closed from further comment. Please visit the forum to start a new thread.