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Why do I still get 2011 LiveUpdates in 2012?
I've been a Norton customer for >5years, and this issue has happened every year since my first renewal. The last 2 years someone remoted into my machine and "fixed" something (which shouldn't be necessary, rught?)
My automatic renewal took place last month, and I still see 2011 in LiveUpdates of some module names/headers.
I've run everything possible and get the message my product is up to date--
I continually run LiveUpdate and it seems sporadic (see 1-8 updates; updates can be 1-2 minutes for up to 1 hr; and have seen no updates for several hours);
I've run Power Eraser;
I've run Power Eraser and rebooted;
I've checked multiple times for the most current product and version;
I've checked for current product version and updates and rebooted;
I've run LiveUpdate and rebooted;
run Power Eraser and rebooted;
Any ideas? I'd really like to feel confident in my product and its performance without having to second-guess all the time, and at each renewal. Thanks, DM