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Kudos0

Why Does My Norton Family List Activity We Did Not Have?

I became suspicious when my Norton Online Family Activity report started showing multiple visits to www.veoh.com which is a website that plays movies and tv shows and we had not visited it.   I blocked the site and began receiving multiple warnings of trying to access that site.  This goes on all hours of the night and even when our laptop computers are both turned off and we aren't even home!    We are also getting activity for other websites when we're not home such as Google;   client-software.real.com;  bootstrapdevelopment.com;  II appserver.veoh.com,  etc.

What is this?   Can neighbors be trying to access through our wireless network somehow?   But then how could that possibly come up on our  Norton software?

This is weird.

Replies

Kudos0

Re: Why Does My Norton Family List Activity We Did Not Have?

I became suspicious when my Norton Online Family Activity report started showing multiple visits to www.veoh.com which is a website that plays movies and tv shows and we had not visited it.   I blocked the site and began receiving multiple warnings of trying to access that site.  This goes on all hours of the night and even when our laptop computers are both turned off and we aren't even home!    We are also getting activity for other websites when we're not home such as Google;   client-software.real.com;  bootstrapdevelopment.com;  II appserver.veoh.com,  etc.

What is this?   Can neighbors be trying to access through our wireless network somehow?   But then how could that possibly come up on our  Norton software?

This is weird.

Kudos0

Re: Why Does My Norton Family List Activity We Did Not Have?

Hi Poor-Dust,

Please check to see if you have some software installed on the PC and they keep checking back with the www.veoh.com  servers and Norton Safety Minder just records these activities as it should.  Please check out the links with similar issue.

http://community.norton.com/t5/Norton-Online-Family/I-have-a-problem-with-activity-reporting/m-p/170805/highlight/true  

http://community.norton.com/t5/Norton-Online-Famil​y/usa-gov-log/m-p/183782 

Thanks,

Katie

Thanks Katie
Kudos0

Re: Why Does My Norton Family List Activity We Did Not Have?

Thank you Katie for your speedy reply.  This does make sense now, so do you have any suggestions as to how I might know which software could be causing this? 

Thanks so much!

Kudos0

Re: Why Does My Norton Family List Activity We Did Not Have?

Poor-Dust,

We'll be working to eliminate URL requests made by the Veoh Web player, which seems to be the culprit in this situation. You can confirm this by going to your child's machine, and going to the Add/Remove programs menu and confirm that the Veoh Web Player application is installed.

Andrew D. Software Quality Assurance Engineer Symantec Corp.

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