why is it so difficult to contact LifeLock

I have a report that shows someone has been using my SSN since 8/2019.  I have tried different ways to contact someone at LifeLock to see what could be done about this.  Seems like all they are interested in doing is selling more of their products then resolving this issue.   They make it hard to even contact them and even trying to chat with someone on line takes an act of God.

Anyone have any suggestions?


Accepted Solution

Re: why is it so difficult to contact LifeLock

Curious, are you LifeLock stand-alone subscriber or Norton 360 with LifeLock plan subscriber?

Need help? Visit our Member Services and Support page.

LifeLock by Norton Contact Information
QUESTIONS? 1-800-416-0599 > 1-800-416-0599 

LifeLock/Customer Service > 1-800-LifeLock - 1 (800) 543-3562

855-993-1976 LifeLock ® Identity Theft Protection services

800-745-6061 Cybersecurity department for Lifelock

~ Community and Google search 

Chat with NortonLifeLock Member Services

FAQ: Company, Brand and Logo transitions 

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