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Kudos16 Stats

Wifi Network Compromised messages

Hi 

Have been receiving Compromised Network Message on my android phones since morning. I saw the thread on this topic that is now closed. Was Norton able to provide a solution? Logging onto the router only shows known clients. 

Replies

Kudos3 Stats

Re: Wifi Network Compromised messages

I keep getting these notifications from Norton on my phone, but not on my computer. It doesn't give me options of what i should do.

I looked through other discussions, but no one says what to do. Apparently this has been an issue for a while, so why isn't Norton doing anything about it?

Kudos2 Stats

Re: Wifi Network Compromised messages

I just got a message from Norton Mobile Security that my wifi network is at risk, My wifi network is provided by Verizon and I'm not getting that message on my computer. It says Wifi Security is 0% and it's a compromised network. What's up? Just got this message several minutes ago.

Holly

Kudos5 Stats

Re: Wifi Network Compromised messages

I searched the forum and found this thread.  I just started experiencing the same issue on a couple of my wireless devices.  When I click on the "more" option, I see the following...

SSL Decrypting

An attacker is attempting to decrypt this
network and may view and alter your
communications.

I have two routers set up in a route/access point configuration.

The limited amount of information I am reciving from Norton Mobile Security isn't giving me enough to troubleshoot this (no device name or MAC of the intruding device).  Additionally, I have Fingbox which automatically blocks new devices if they try and access my network.  I have no warnings of such activity and show no intrusions of any type.

I'd appreciate any help in troubleshooting to see if this is a legitimate problem or a false positive.

Kudos4 Stats

Re: Wifi Network Compromised messages

I just had this happen to me too on both phones and I changed all of the info and used VPNs but the message persists.

Kudos7 Stats

Re: Wifi Network Compromised messages

I just had this happen to me too on both phones and I changed all of the info and used VPNs but the message persists.

Kudos7 Stats

Re: Wifi Network Compromised messages

Similar situation. Few months back it started only on my partner's phone while there are other 8 devices are on the same home network. I made her ignore and just started on my Mobile as well but at work network. The solution is to buy Nortons WIFI Privacy, As I see it Norton is trying to up sell the WiFi Privacy. I have been with Norton for past few years and happy with the 360 and premium security but I believe the routers I have at home and work are pretty secure so dont want to spend more on Wifi Privacy. If it keeps popping up may have to change.

Kudos3 Stats

Re: Wifi Network Compromised messages

I'm having the same issue right now. On both the regular wifi and the 5g, it claims there is an SSL attack but nothing on my PC indicates that. Just the mobile app. I've also seen another forum post about this. I'm leaning towards false positive but it still makes me nervous as heck.
Kudos5 Stats

Re: Wifi Network Compromised messages

Im havin the same issue, it just started poping up today. On the more option it says SSL Decrypting - an attack is attempting to decrypt this network and may view and alter your communications.

Kudos8 Stats

Re: Wifi Network Compromised messages

Well, I'm not the only one.  Every time I turn wi-fi on on my android phone I get this same thing.  Funny Window 10 is on the same wi-fi network and it's fine.  I'm running N360 on Windows.  So then my network IS being hacked RIGHT THIS SECOND - WTF - but only on my phone ???!  It's the same network - either it's safe or it's not!  This must be Norton's way of saying get wifi Privacy now.  There's no update from HTC so that's not an option.  I'm on my own home network (secured)  - come on do I really need to download an extra piece of software that cost an extra $30?  Does Norton really need to scare the sh** out of me every time I turn my phone on??

Kudos10 Stats

Re: Wifi Network Compromised messages

I'm not sure how a compromised network is determined by NMS but in my experience, a mass false positive is typically caused by bad definitions.  There are two new threads on this today and at least 15 others have chimed in with the "Me Too" option.

This is rather disappointing since the same problem appears to have happened more than once in the recent past.  There was no resolution on the thread I found - just dozens of people stating that they are seeing the message.  The thread was just closed without a solution.

I guess I feel a little better knowing that my network is probably fine as others just started seeing this as well.  I will say this - an anti-virus program I cannot trust is worthless to me.  A false positive is just as bad as missing a virus.  Norton needs to get it together and provide an explanation of what happened and what's going to be done so that it doesn't happen again.

Kudos3 Stats

Re: Wifi Network Compromised messages

I'm having exact same issue with SSL Decrypting as well, Norton mobile security is not giving me enough info to check, but I have checked my wifi router, there's no unknown activity against it.

this only happened about 10 minutes ago.

Kudos3 Stats

Re: Wifi Network Compromised messages

Okay. A total of four people in a single day just on the forums. I'm reasonably sure it is a false positive now. Thanks for your reply.
Kudos2 Stats

Re: Wifi Network Compromised messages

Came here to check on the same issue.  Just popped up in the past 30 minutes.

Kudos4 Stats

Re: Wifi Network Compromised messages

As the above users. I see multiple threads on this and no responses from Norton. Really seems like they are just pushing you to upgrade\buy more software.  Guess its time to stop the auto renews and get a new security app. Can't trust

Kudos2 Stats

Re: Wifi Network Compromised messages

Me Too.

How do I view the Core logs?

Kudos6 Stats

Re: Wifi Network Compromised messages

Looks like it's false positive, but only little relief,

as others have mentioned, a security/anti-virus program is worthless to me if i cannot even trust it..... 

Kudos3 Stats

Re: Wifi Network Compromised messages

I'm also affected with this pop up.  Same thing : 

SSL Decrypting

An attacker is attempting to decrypt this
network and may view and alter your
communications.

Both Samsung S5s started doing this about 5-6pm today.  I have had both phones with norton security premium on them for years, no change in router, both 2.4 and 5g are affected.  Laptop shows nothing.  Rebooted phones, messages returned.. What's up Norton. I know no one is hacking my wifi as my neighbors aren't in range and no one is outside my house..if they were they'd be looking at the end of a shotgun.. how about posting something about what's going on or download a fix for it.

Kudos2 Stats

Re: Wifi Network Compromised messages

Same problem here.

2.5GHz or 5GHz network same thing, SSL Decrypting.

Kudos3 Stats

Re: Wifi Network Compromised messages

What the heck is going on? I too am seeing this on my phones

And Me too shows 27 people reporting in the last one hour.

a) Is there a hack in progress, or b) Is this some sort of Norton bug

If it is b), I hope Norton puts out a patch ASAP

Kudos2 Stats

Re: Wifi Network Compromised messages

Same issues and could not find anything to resolve it...  Compromised and on the more option is says the same SSL Decrypting note.  Checked connected devices on my router and all are known.  

Anything else I should try to see if this is real, or is this likely just a false alert?

Kudos3 Stats

Re: Wifi Network Compromised messages

I am also having this problem on all 3 of my networks (2.4, 5, and guest) on my phone. I have a Samsung galaxy s7 running Norton version 4.1.0.4061. As of now, I do not see this indicated on any other device. It first appeared around 7pm central time.

Kudos3 Stats

Re: Wifi Network Compromised messages

Started tonight for me on a Samsung phone. The Norton Mobile Security app updated today.  I left the house with the phone several hours after the update. When I returned home, the Compromised Network - SSL Decripting message popped up as soon as the phone reconnected with the router.  Lots of people getting this message today. Other threads on this problem were initiated today. Bugs in the app update???

Kudos2 Stats

Re: Wifi Network Compromised messages

I'm also having the same problem on my S7 on all 4 home wifi networks. Also started around 7pm central. I'll be switching AV if this isn't fixed soon.

Kudos43 Stats

Re: Wifi Network Compromised messages

I just did a chat with a Norton support person and this is what he said:

"This is actually an ongoing issue with the Norton Mobile Security App incorrectly detecting that your Network has been compromised. We are aware of this issue and is working on a fix for it. We are fully aware about this and our Engineering team is working on a solution to fix this problem. Rest assured that this will be resolved within the next 24-48 hours or will automatically apply as soon as the fix is available through Liveupdate. Rest assured your device is still safe while Norton is installed.

Your Network is still safe and secured. In the meantime, you can run scans through your Norton Mobile Security to make sure that your devices is free from any form of risks.

"

Kudos2 Stats

Re: Wifi Network Compromised messages

I am having the same issue with Norton mobile. All of our family phones started displaying the notification around 7:30 pm EDT. Checked the modem and router logs and saw nothing unusual. Norton on my PCs hasn't reported any issues . Looks like a false positive, but we need an official statement from Norton on this.

Kudos3 Stats

Re: Wifi Network Compromised messages

I'm thinking the same thing, Norton trying to scare people into trying (then buying) WiFi Privacy, as I'm given that choice after it scans my network, which I know is fine and secure with no one else in range to hack it..also only happens on the phones, not the laptop.

Kudos3 Stats

Re: Wifi Network Compromised messages

Wow, so glad to see so many other people are having the same issue. I got this message about an hour ago on my Samsung S7 Edge. I looked up the message and saw some people were having issues earlier with ARP spoofing, but I got the same SSL decrypting message as everyone has reported here. I got a little nervous and started to suspect someone in my neighborhood was screwing around with the KRACK exploit. Nearly cut off my internet and sanitized my laptop...LOL. The message did go away when I disconnected my router and turned it back on, but it came back about five minutes later.

Kudos2 Stats

Re: Wifi Network Compromised messages

How wide spread is this problem?  I'm in Australia and it's 11:09am Wednesday now.  I think this started late last night, but I turned wifi off and went to bed then, so I can't be sure.  Hope they fix this soon.

Kudos2 Stats

Re: Wifi Network Compromised messages

Same issues on my Samsung phone as well.

Kudos2 Stats

Re: Wifi Network Compromised messages

We are having exact same issue reported above (SSL Decrypting) ... on the Norton mobile app on an android device— started at 6:46P central time..   we of course did some trouble shooting and password changes on our router immediately and not seeing any issues that prove this is a legit error-but sure would like to confirm this is a problem with the norton mobile app— and not a legitimate threat. 

Kudos15 Stats

Re: Wifi Network Compromised messages

See other thread

Posting by EmPeROAR:

Re: Compromised wi-fi Network

Posted: 27-Mar-2018 | 6:06PM • Edited: 27-Mar-2018 | 6:08PM •

I just did a chat with a Norton support person and this is what he said:

"This is actually an ongoing issue with the Norton Mobile Security App incorrectly detecting that your Network has been compromised. We are aware of this issue and is working on a fix for it. We are fully aware about this and our Engineering team is working on a solution to fix this problem. Rest assured that this will be resolved within the next 24-48 hours or will automatically apply as soon as the fix is available through Liveupdate. Rest assured your device is still safe while Norton is installed.

Your Network is still safe and secured. In the meantime, you can run scans through your Norton Mobile Security to make sure that your devices is free from any form of risks.

Kudos3 Stats

Re: Wifi Network Compromised messages

Similar here:  just started about 90 minutes ago, on my Samsung S4 phone.  Keep getting "Compromised Wi-Fi network" notification every 10-15 minutes.  Rather annoying.

Kudos2 Stats

Re: Wifi Network Compromised messages

Started at about 1pm on 28 Mar in New Zealand. I'm wondering if I disable the unsafe network notification, will all the incessant dinging on three devices stop?

Kudos10 Stats

Re: Wifi Network Compromised messages

I just recently received an update to my Galaxy S8, I think to Android 8.0 and immediately after got a notification that both my 5ghz and 2.4ghz networks are under:

"This network is compromised by an unknown third party... SSL Decrypting... An attacker is attempting to decrypt this network and may view or alter your communications"

Of course my only options are to buy norton's wifi security or switch networks. Meanwhile my router itself shows no additional devices connected nor does the Android app "Fing". Also, since I use Norton on my PC and two laptops and neither of them seem to think my network is under attack, I have to wonder if norton mobile is nothing but adware.

Piece of advice: If you truly are detecting an attack, why not supply me with the attacker's MAC or IP address so I can verify that the device is unknown and not perhaps a known device that is infected. Otherwise this just seems like a run-of-the-mill adware scare tactic to get me to buy something that honestly should be part of the Norton suite I already paid for.

Kudos2 Stats

Re: Wifi Network Compromised messages

Received this Norton Message on my Android phone today.... same problem.  I am using an ASUS Wifi Gaming Router GT- AC5300.  I am not only using good encryption on my passwords, but also using MAC filtering....

It says my Network has been compromised.... refers to SSL Decrypting and no more information.  This only occurs on my 5.0 network and not my 2.0 network.  This does not occur on my computer... only my phone.  And as noted above,  Norton offers me protection if I buy their VPN Wifi Protection.   Is this real?  A software bug?  Or just Norton trying to make money?

I need a fix if a bug or need to know if real threat////////

Norton pls do something.  I can change passwords, etc.... and change network, but if this is a false message, then I am wasting a lot of time ....

Kudos11 Stats

Re: Wifi Network Compromised messages

Its a false positive.  Norton is attempting to get you to purchase an additional product.  Don't fall for it.  If on Android, check to latest user ratings for Norton Mobile Security, a lot of folks complaining about the error messages.

Kudos1 Stats

Re: Wifi Network Compromised messages

I just started getting this error message as well. Seems it started right after my phone did an auto update of Norton. May be a bug. Has anyone found a solution as of yet? I changed wifi names and passwords and still get the same message. Only getting this on my LG Stylo 3. Not on any other device, and those other devices do have Norton on them as well. 

Kudos2 Stats

Re: Wifi Network Compromised messages

This appeared only on my Moto g3. Motorola no longer supports updates to protect against Krack and others for Moto g3. After much research with my internet provider and Norton, (almost 3 hours tonight) I came upon this link: https://us.norton.com/internetsecurity-emerging-threats-what-to-do-about..., which is undated. Norton may be trying to get those of us with older devices to update or upgrade. I bet everyone's device is at least a year old, yes? Maybe on the cusp of being disavowed? I've been trying to find time to get a new phone, guess I'll get serious.

Kudos3 Stats

Re: Wifi Network Compromised messages

So they did this back in 2009, well they are doing it again.  (March 2018)  What a bunch of scumbags!!!!!  I truly hate companies that do stuff like this to get you to buy more of their stuff.

So who's the new exec at Norton that came up with this brilliant marketing idea?  They are about to loose many customers.

Kudos5 Stats

Re: Wifi Network Compromised messages

Adding my voice to the forum... Ditto in Covington, WA. My Moto G phone started displaying 'Norton Red' about 2 hours ago. I have an Xfinity cable router and a Netgear extender. Problem appeared on the extender first, then the main router. No additional users detected and all seems normal. Security scans are normal. Hard-wire desktop normal. On a whim, cold-booted both the router and extender, as well as disconnected Google Home - all no joy... same problem.

Reminds me of the scene from Wargames where the WHOPER initiates a false nuc attack and all the remote airbases are suspensefully chiming in that all is OK. I agree with a previous thread that if this Norton's idea of adware - or scareware - its time to dump Norton. Version updates are not rocket science and for a company supposedly as sophisticated as Norton/Symantec, they should be rather embarrassed. Who can one trust anymore?

Kudos3 Stats

Re: Wifi Network Compromised messages

I received this notification and attempted to change the name, passwords and reset router still receiving this notice

Love to send the mcf generated by your application

Kudos2 Stats

Re: Wifi Network Compromised messages

Thank you for the message.   I have been waiting for 20 minutes to chat with someone.  Hopefully this will be corrected ASAP.

Kudos2 Stats

Re: Wifi Network Compromised messages

Looks as though Norton strikes again. Mobility security is just as important as PC Security so they released this new update that shows all of our Wi-Fi networks are compromised. This will probably be as big of a fiasco as the latest Identity Safe for Chrome. I don't think I will be renewing my Norton Premium until these issues are fixed.
Kudos4 Stats

Re: Wifi Network Compromised messages

I am also getting these messages. I tried to drill down into the message in an attempt to find the route cause. But, instead of getting to the route cause I encountered a pitch to sell me another Norton product for network security.

Kudos2 Stats

Re: Wifi Network Compromised messages

My mobile devices are running various versions of Android all of them have Norton on them which are all reporting this error. My Google phone is running Android 8.1 with March 2018 security patch, so the version of Android shouldn't matter. I'm in Canada.
Kudos2 Stats

Re: Wifi Network Compromised messages

Mine is a Samsung S9. Brand new. The line hasn't even been released over a two weeks yet. And I'm still getting this issue.
Kudos6 Stats

Re: Wifi Network Compromised messages

I have little confidence that this problem will actually be "resolved" in 24-48 hours. According to this thread... https://community.norton.com/en/forums/network-compromised-0 ...the same exact thing happened on 12/17/17. The thread received 128 replies and NO SOLUTION. The replies went on until 02/19/18 - that's almost TWO MONTHS and then the thread was CLOSED. No solution. No explanation. Now here we are...six weeks later with the same exact issue. Unacceptable. Norton's lack of contribution to this thread and repeats of the same blunder is doing nothing to restore my confidence in this product. My 20 licenses are on shaky ground.

Kudos5 Stats

Re: Wifi Network Compromised messages

Same problem.  I think Norton is just trying to squeeze more money out of us.  F*ck them.  Cancel... 

Kudos5 Stats

Re: Wifi Network Compromised messages

Hello-

I have Norton Mobile and I got the same message tonight.  I have Norton my laptop and I did not get any alerts about being hacked.  All the same, I changed my network password to be safe. 

Kudos3 Stats

Re: Wifi Network Compromised messages

Having the same issue here. I updated my router's firmware and changed my admin password and wifi password and the problem persists. Seems like this problem started not long after the most recent app update, kind of suspicious.

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