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Kudos0

WiFi Privacy Android SetUp

Hello, can anyone help with setting up WiFi Privacy on Android 7.0. I have purchased a multi-device license and installed fine on desktop PC. However although it seems to install fine on Android from the PLay Store, once I launch it select that I have already paid, then enter my Norton Account then submit, the screen redirects and you see a message "Setting Up Norton Account..." that just stays there whirling round without completing. I have tried on home WiFI as well as Mobile Data. Cleared Data, uninstalled - reinstalled - same result. Any help please? 

Replies

Kudos0

Re: WiFi Privacy Android SetUp

Have you restarted your device after installing Norton Wifi Privacy, NWP?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: WiFi Privacy Android SetUp

Yes, have also tried again - uninstalled, restarted, installed, restarted then attempt to setup with same result.

Kudos0

Re: WiFi Privacy Android SetUp

It sounds like you are taking the right steps. Try contacting Norton Support and see if they can shed some light on this issue.    www.norton.com/contactcs

Please let us know if they find a solution for you.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: WiFi Privacy Android SetUp

Mine also.

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