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Kudos0

WiFi Privacy says subscription expired after I renewed

I renewed my subscription, went to my online account & downloaded Security Premium & Wifi privacy.

Wifi privacy keeps telling me subscription expired & won't load.

What's the fix?

John

Replies

Kudos0

Re: WiFi Privacy says subscription expired after I renewed

Try clicking on the little 'head' icon in NWP and sign out of your Norton Account. Then restart your computer and start NWP again. Lot into your Norton Account from NWP and see if it picks up your current/renewed subscription.

If that does not work, I would contact Support to get your subscription issue sorted out.   www.norton.com/contactcs

Things happen. Export/Backup your Norton Password Manager data.

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