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Kudos0

Win 10 Clean Install won't allow NS with BU to install

NS worked fine after using the upgrade from Win 8.1 to 10. Had a ton of extra junk on this tower, so I reformatted the HDD to do a clean install of Win 10. No problems there, and every other program has installed just fine. The only issue is with NS; Windows will not allow me to install it. It ends the setup program and tells me that NS and NSBU are not compatible with this version of Windows. I did notice that NS tells me the upgraded version of Windows is 8.1-1. I can't install the patches for Win 10 compatibility if I can't install the base program. I looked over the available workarounds and hotfixes, but nothing for this particular issue.

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Accepted Solution
Kudos1 Stats

Re: Win 10 Clean Install won't allow NS with BU to install

Try downloading from http://www.norton.com/latestnsbu.  I know that works, I've just tried it.

Cheers.

A little bit of knowledge is... well a little bit of knowledge.
Kudos1 Stats

Re: Win 10 Clean Install won't allow NS with BU to install

Hello Spinal Fusion

Welcome to the Norton Community Forum

I would also suggest that you try it with an admin account. You should end up with version 22.5.2.15 after using Krusty's link.

If you want Norton Security, then the link would be  http://www.norton.com/latestns  You mention both NS and NSBU so not sure which program you want. Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Win 10 Clean Install won't allow NS with BU to install

Thank you both. The link provided by Krusty13 did the trick. Windows 10 up and running happily with NSBU and Firefox. Thanks again!

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