• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

window insider builds

hi

im using windows insider build.and wifi privacy has been working,ive had a few glitches on early builds.

but the last 5 builds have been issues where had to keep logging in ,but now it comes up with not internet and greyed out.

it wouldn't be an issue, but we are near end of testing windows so id expect it to be working.

just a heads up NORTON has any one else got issues on this product.

and im using NIS and NU 16 and they not having any issues

cheers

Replies

Kudos0

Re: window insider builds

Kudos0

Re: window insider builds

When you get a new insider build, have you reinstalled NWP? At the best of times, when there is a major Windows update, ie Spring and Fall updates, some software packages need to be reinstalled to get them working correctly again. It seems something in the update process does not go smoothly for all software.

Usually, when I see No Internet Connection, a system restart sorts that out.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: window insider builds

nope never had to uninstall before and ive been using both well over a year.

but I have uninstalled and each NORTON product,and windows,

but ive been reading other storys that ive experienced on site so other people have issues with this product may be nothing to do with insider build

cheers

Kudos0

Re: window insider builds

nope never had to uninstall before and ive been using both well over a year.

Just because it has worked in the past, a single change to Windows code, or Norton's code can cause a change in the behavior. 

but ive been reading other storys that ive experienced on site so other people have issues with this product may be nothing to do with insider build

Anything is possible. It just makes it harder to diagnose when using a beta OS, when the Norton products have been tested and certified for the released OS version.

The issue with having to keep logging in was addressed in a recent update to NWP. So If you have reinstalled, that should no longer be an issue.

As I noted, the No Connection usually clears up after a system restart. Do you have the Windows Fast Startup feature enabled? That can cause issues with Norton and other software.  If you use Windows 8/8.1 or 10, there can be an issue with the Fast Start feature.. See more information here.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: window insider builds

fast start was on but retried with off,but still the same

the program will not uninstall correctly

opened a case with Norton now ,they looking into issue lets see what they find

cheers

This thread is closed from further comment. Please visit the forum to start a new thread.