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Kudos0

Windows 10

I just updated my windows 8.1 to windows 10 and windows 10 removed my norton internet security. Why and can I reinstall it on my windows 10 system.

Replies

Kudos0

Re: Windows 10

I cannot find my Norton product after upgrading to Windows 10
https://support.norton.com/sp/en/us/home/current/solutions/v113033802
Norton 22.5.2.15 supports W10

Kudos0

Re: Windows 10

@Alfred Toney I ran into the same problem as you. I had two trial versions: 21.7 and 22.5. The first didn't work (incompatible?) and the second was a turn-off. It DEMANDED a creation of a Norton account in order to use N360 on Windows 10. Of course, if you already have an account, no problemo. Make sure to review the settings after the install, Treat it like a new installation.
Kudos0

Re: Windows 10

I did after a lot of run around do an upgrade and I had an account so it went ahead and installed from my original account. But I have had 3 errors today with Norton. One fixed itself the 2 others I had to remove and reinstall. That seemed to work????. I had to download 2lversions of the remove and reinstall before that one worked. I'll keep struggling and hope they have it fixed. I hate to keep downloading and reinstalling it since I don't have unlimited internet service. I am limited.

Kudos0

Re: Windows 10

Norton Internet Security was updated before W10 conversion. I successfully installed W10 PRO on desktop W7 and laptop W8.1. I have not reloaded NIS on either device. So far, knock wood, I have not seen any unusual behavior from either W10 or NIS version 22.5.2.15. I do have this observation:

I believe that MS Windows Update would function on W7 without turning off Norton protection. Now though, with W10 I must turn off protection to get W10 product updates. I would like to not have to remember to turn off protection periodically just to “check for updates”. With protection ON, the “check for updates” does not complete its function but errors out. 

Is this what I should expect or is there an "exception" list to allow for MS and other trusted vendors to perform product updates?
 

Kudos0

Re: Windows 10

I don't need to disable Norton to successfully install Windows 10 updates.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Windows 10

I was able to find my Norton Security because I have it on my taskbar, however I need to fix something, but it won't let me because I'm a standard user, not an administrator.  I've tried everything to set up "run as administrator" but can't get it to work, any suggestions or help would be appreciated. 

Kudos0

Re: Windows 10

I don't have any solution to your problems but I want to thank you for giving me another reason for my not upgrading to Win 10.  Have had problems after upgrading from Win 8 to Win 8.1.  I'm not ready to do battle with Win 10 at this point.  The latest and greatest isn't always the best!  I'm sticking with Win 8.1. 

I do hope somebody who is more tech savvy than me will be able to assist you.  Best of luck!

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