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Kudos0

Windows 10 popup says my NIS expires tomorrow when it doesn't

I checked Norton's website and my yearly NIS doesn't expire until March 2019.  I received a Windows 10 popup, today, October 11, 2018 that my NIS expires in one day. What gives?

Mark.

Replies

Kudos0

Re: Windows 10 popup says my NIS expires tomorrow when it doesn't

Hello Mark. When my Norton product did its recent version upgrade patch I got the same pop-up in Windows 10 notifications. I might also note that I got the update via a manual liveupdate session AND after installing the patch Tuesday Windows updates. A system restart cleared the issue for me. Did you get the recent Norton patch to version 22.16.0.247 ?

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.194 / NSBU 22.16.2.22 / Norton Core v.270 on Android
Accepted Solution
Kudos0 Stats

Re: Windows 10 popup says my NIS expires tomorrow when it doesn't

I contacted Norton support and they verified that when an update occurs in Norton, the application for Norton is temporarily stopped and the Windows 10 message saying NIS coverage will expire in one day, in my case, is generated.  Seems this is a problem with Norton or Windows 10, or both.

Good thing I checked the expiration date for my NIS before rashly updating and spending the cash.

Kudos0

Re: Windows 10 popup says my NIS expires tomorrow when it doesn't

Problem solved.

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