This forum thread needs a solution.
Kudos0

Windows 11 desktop app wants me to subscribe to a service i already have

Windows 11 desktop app shows i need to subscribe to ID Theft Protection, but on my mac desktop app you can see its an available tool. Why? I have access to ID Theft Protection via online account no matter what browser. Note: LifeLock with Norton Benefit Premier is my subscription.

See attached pics.

Replies

Kudos0

Re: Windows 11 desktop app wants me to subscribe to a service i already have

Have you tried clicking on Subscribe Now to see if it allows you to sign into your Lifelock Account?

Kudos0

Re: Windows 11 desktop app wants me to subscribe to a service i already have

Yes. I just brings up a pop up with a description of the service, associated benefits and the choice to purchase or go back.