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Windows 8.1 explorer.exe crashing due to bushell.dll
I have auto update enabled and after a restart my Windows screen started flickering and became unusable. Event log contained this error:
Faulting application name: explorer.exe, version: 6.3.9600.17039, time stamp: 0x53156588
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17055, time stamp: 0x532954fb
Exception code: 0xc06d007e
Fault offset: 0x0000000000005bf8
Faulting process id: 0x2cf8
Faulting application start time: 0x01cf9c5cd7e247b8
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Faulting package full name:
Faulting package-relative application ID:
Task manager showed thumbnail handler extraction host task multiple times and the number of it continously increasing. I was able to make a crash dump and analyzed with windbg. It showed bushell.dll as the crashing module. It happened 10/07/2014 after the n360 update and restart with the version 22.214.171.124. I needed to recover to an earlier system restore point w/ earlier n360 build. It solved the issue.
Symantec engineers please take a look on the dump I attached and release a fix please.