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Kudos0

Windows Live virus?

Hello, this is my first post to the Norton boards, and i really need a bit of help.

Okay, so I rarely use my Windows Live Messenger. When I do, Norton 360's Download Insight pops up, showing some long file name (i.e. "1csf5ufu.exe" "0ixy13a.exe"). I click "Remove from my system" and it pops up again with a different file name some seconds later. It says the digital signature is from Microsoft, and that the file was released last year. I track it back and it originates within the messenger's setup temps. Should I be worried about this? Any actions?

Replies

Kudos0

Re: Windows Live virus?

Hello, this is my first post to the Norton boards, and i really need a bit of help.

Okay, so I rarely use my Windows Live Messenger. When I do, Norton 360's Download Insight pops up, showing some long file name (i.e. "1csf5ufu.exe" "0ixy13a.exe"). I click "Remove from my system" and it pops up again with a different file name some seconds later. It says the digital signature is from Microsoft, and that the file was released last year. I track it back and it originates within the messenger's setup temps. Should I be worried about this? Any actions?

Kudos0

Re: Windows Live virus?

Hi,

can you please run the program's Full System Scan in Safe Mode:
1. Restart your PC
2. Before the Windows logo press F8 until you see a list
3. Select Safe Mode, and hit enter
4. When Windows is loaded, open the Norton product, and run a Full System Scan.

Let us know the results.

Windows 10 Hungarian, Norton Internet Security v22.9.0.71

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