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Kudos0

Windows Update not working

Windows Update does not work. I keep getting the message, "Windows Update cannot currently check for
updates, because the service is not running. You may need to restart your computer." I ran the "WindowsUpdate.diagcab" which fixed some issues but did not solve the problem. I have installed Norton Core and I'm wondering if that might be causing a problem.

Replies

Kudos0

Re: Windows Update not working

John this article may help. Norton Core shouldn't block windows update, I am a Core owner myself and have never seen that issue arise. I'm on Windows 10. https://answers.microsoft.com/en-us/windows/forum/all/windows-update-cannot-currently-check-for-updates/b250e431-cdfc-46ac-a044-eaaee17491cf?auth=1

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
Kudos0

Re: Windows Update not working

This problem is restricted to Windows 7 and is caused by a problem at Microsoft with a date that had expired on the Microsoft Update server. To complicate things this expiration date is also stored locally in the file C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab. It all started on December 4 when that expiration date had passed.

I had this problem with all my three Windows 7 installations but managed to solve it by following the steps specified in this article:

https://borncity.com/win/2017/12/04/windows7-error-0x80248015-in-update-search-dec-4-2017/

Accepted Solution
Kudos1 Stats

Re: Windows Update not working

Canopus,

Thanks for your input. I implemented some advice from an earlier comment re: changing the settings on Windows Update to "Never Update". That apparently solved the problem as I was able to download the latest updates.

Kudos0

Re: Windows Update not working

SoulAsylum,

You're right. It was not the Norton Core. By following advice from an earlier comment re: changing the Windows Update to "Never Update", everything works now.

Kudos0

Re: Windows Update not working

Good news John. Please mark the thread as solved as appropriate if you'd be so kind, others may then see the solution.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93

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