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Kudos0

wireless and wired devices not communicating

I have my network setup as I've had with other routers for years - all the wired devices have static IPs and wireless are controlled with DHCP. Non of my wireless devices can access my ethernet connected network printer nor ethernet connected WD storage. Any advice? Norton tech support was zero help - just did everything I already did with removing devices and reconnecting and reinstalling drivers (for the printer). The printer is especially odd in that it is detected and can install driver for it, but then it doesn't allow actual printing communication and show either driver unavailable error or device offline error.

Replies

Kudos2 Stats

Re: wireless and wired devices not communicating

You can't have static addresses with the Core at this time.

Kudos0

Re: wireless and wired devices not communicating

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.379 / NCSP 22.17.0.183 / Norton Core v.270 on Android 1.93
Accepted Solution
Kudos2 Stats

Re: wireless and wired devices not communicating

well... I can, and do. All of my wired devices are set to static addresses and I can see other wired devices from my main desktop. So, all my wired devices can communicate to other wired devices without issue. But the wireless devices (which are DHCP handled) cannot see the wired devices and the wired devices cannot see the wireless devices - like they are on separated networks...hmm that gives me an idea! EUREKA! - they had different subnet masks! EVERYTHING is now working like a real network. The Core has too many non-visible settings. I changed all my static IP devices to the same DHCP subnet mask (as it should've been - my fault for thinking it would have same mask as my other routers)

Kudos0

Re: wireless and wired devices not communicating

@BeezerP Sounds like your issue is resolved. Please mark the thread as solved if it indeed has been. I know there are others out there who would have much to gain from the solution.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.379 / NCSP 22.17.0.183 / Norton Core v.270 on Android 1.93
Kudos0

Re: wireless and wired devices not communicating

BeezerP:

well... I can, and do. All of my wired devices are set to static addresses and I can see other wired devices from my main desktop. So, all my wired devices can communicate to other wired devices without issue. But the wireless devices (which are DHCP handled) cannot see the wired devices and the wired devices cannot see the wireless devices - like they are on separated networks...hmm that gives me an idea! EUREKA! - they had different subnet masks! EVERYTHING is now working like a real network. The Core has too many non-visible settings. I changed all my static IP devices to the same DHCP subnet mask (as it should've been - my fault for thinking it would have same mask as my other routers)

What were both of the subnet masks?

Kudos0

Re: wireless and wired devices not communicating

Thank you for conforming this.  I always thought it would work but never actually tried it.  I thought if you assigned static ip addresses that wouldn't conflict with the ones that DHCP assigned it would work, since you can't change the range of ip address or reserve ip addresses.  There have been so many people that have returned their Core because of not being able to use static ip or reserve them.  I personally didn't have the need to have static addresses and could wait for this to be address.

Thanks.

Kudos1 Stats

Re: wireless and wired devices not communicating

@password_password my previous network (and for years and many Netgear routers) used the 192.168.x.x addressing with a subnet of 255.255.255.0. The Core is my first time with the 172.16.x.x addressing and this subnet is 255.255.0.0.

@MannyT I've not encountered any conflicts with my choices in static IPs for my desktops, ethernet connected printers, ethernet connected cloud, SMART tvs, Blu-Ray player, game consoles, thermostat, Wi-Fi extender, etc with the DHCP devices,which are: laptops, tablets, smartphones, cars (when in garage), Kindle, etc. So, either the DHCP pool is other than my choice for statics, or it is actually reading connections and assigning IPs to avoid conflicts. So far, so good for me - total of 25 devices regularly working in harmony.
And, I do find the Core range a bit better than my Netgear R8000 was at same location in house.

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