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When sending out renewal notices, (of which we all get many), information about the current support for the various platforms should be included. For example. the versions of Android, ios, etc, that will be supported by the version being purchased. I was trapped into buying support for devices that were no longer supported as this information was not made readily available to me.
Posted: 04-Dec-2021 | 5:53PM · Edited: 04-Dec-2021 | 5:54PM · Permalink
Norton products (including subscriptions and Automatic Renewals) may be refunded within 60 days of the purchase date.
The instructions to obtain a refund varies depending on where you made the purchase. Please choose one of the following depending on your purchase:
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507
Please review > Requesting a Norton Automatic Renewal refund
https://support.norton.com/sp/en/us/home/current/solutions/v58152553
Please review > NortonLifeLock Cancellation and Refund Policy
https://support.norton.com/sp/en/us/home/current/solutions/kb2010011316402
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
https://my.norton.com/extspa/account/subscriptions
Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Users may contact Norton Support regarding refund:
Posted: 05-Dec-2021 | 7:36AM · Permalink
This might be a good suggestion for the Product Suggestions board https://community.norton.com/forums/product-suggestions
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