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Kudos0

Won't work on Android tablets

I have purchased the latest Norton product that says it covers Android tablets. Nope. This is the second time this has happened. Three years ago, new tablet, new Norton box saying covers mobil Android tablets. Nope. Second time I am informed the software is not compatable. What? The tablet is not new enough? This year new advertising is offering the same crap, covers Android tablets. Nope. I get lied to every day, I'm tired of it and money spent. Two laptops, 2 Android phones are OK, not the new tablets. Think 3 times.

Replies

Kudos0

Re: Won't work on Android tablets

What make and model are the tablets, and what Android version?

What error message are you seeing when you try to install Norton Mobile Security, NMS?

Things happen. Export/Backup your Identity Safe data.
Kudos0

Re: Won't work on Android tablets

Hello NorCal Racing Are you downloading the Norton mobile app from the play store or attempting to install the native product? Android is Android whether on phones or tablets but the play store app is what you will need. Once installed it will show as one device against the number of installs on your account. https://play.google.com/store/apps/details?id=com.symantec.mobilesecurity&hl=en

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1803 / build 17134.228 / NSBU 22.15.0.88 / Norton Core v.260 / Norton BETA tester

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