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Kudos0

Would someone PLEASE join my support chat?

After fruitlessly reviewing possible solutions to my issue surrounding a need to add a parent to monitor child activity on Norton Family, I, as a PREMIUM member, am seeking assistance via the provided Norton Chat service.

Despite being number 1 in the queue, after more than ten minutes, a support agent has yet to respond...

Seriously?  Norton service and support is trending toward pathetic...get with the program and support your community...

Replies

Kudos0

Re: Would someone PLEASE join my support chat?

Hi WilKo,

Please check out the links below to see if these are the information you need.  If you can't find the answers there, please help me to understand the issue related "a parent to monitor child activity" better by providing some details.

https://family.norton.com/familysafety/help.fs?action=invitingParent

https://family.norton.com/familysafety/help.fs?action=inviteFriend

Thanks

Katie

Thanks Katie

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